Guest researcher Report post Posted 01/05/2018 08:35 AM I have windows xp which is a virtual machine on a Ubuntu host.The windows has HMP3.0 and VoiceGuide 7 installed and running.The screenshot of ipconfig run of windows while IVR is running is attached herewith.Also the following is the output after executing ifponfig command on my ubuntu operating system.eth0 Link encap:Ethernet HWaddr e4:11:5b:32:5f:38 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 TX bytes:0 (0.0lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:1503 errors:0 dropped:0 overruns:0 frame:0 TX packets:1503 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1 RX bytes:152320 (152.3 KB) TX bytes:152320 (152.3 KB)wlan0 Link encap:Ethernet HWaddr 88:53:2e:b0:70:ca inet addr:192.168.0.3 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::e5bc:fbc7:2fd1:54ed/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:28050 errors:0 dropped:0 overruns:0 frame:0 TX packets:20102 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:32687721 (32.6 MB) TX bytes:2452985 (2.4 MB)Also attached is the screenshots of Linphone runningPlease guide me how do I use sip phone which is installed on Ubuntu ? Share this post Link to post
SupportTeam Report post Posted 01/05/2018 09:10 AM Screenshot shows the IP address of the Windows machine running VoiceGuide is: 10.0.2.15 Your Ubuntu ipconfig is reporting IP 192.168.0.3 Is 192.168.0.3 the machine that you are running the Linphone on? Is the 10.0.2.15 VM running on the 192.168.0.3 system? Can you ping that IP address from the machine that is running Linphone? If the Windows machine can be pinged then all that you need to do is to enter 10.0.2.15 in the Linphone text box where it says "SIP Address or Phone Number" We'd recommend setting up HMP+VoiceGuide on its own physical system, or a VM running on top of VmWare ESXi Running HMP in the Oracle VirtualBox is not supported. It might work, or it might not. The fact that it is not supported suggests that there will be problems running on it, but you may find that those problems only appear when running a larger number of simultaneous calls. Share this post Link to post