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Email Module Problem

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192947.03 0 eng EmailDbQueue_Insert_Error Could not update; currently locked by user 'admin' on machine 'SERVER2'.

192947.03 12 Hanging up call... [No path found from Send Email module.]

 

 

Have you seen this problem before? I thought maybe it was 2 different callers trying to access an email module at the same time at first, but the logs don't show it.

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VoiceGuide inserts entries into the EmailDbQueue database one at a time, and does not lock the database at all..

 

The email reading & sending task does no lock the database either...

 

Are you sure that another user has not opened and locked that database?

 

Does this problem occur for you every time a "Send Email" module is ran or just occasionally?

 

Which version of VG are you using?

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yes i'm sure nobody had the database open. maybe there's a stray program doing something behind the curtains. this is the first time i've had a problem with this, and a reboot seemed to fix it. however i did have a similar problem the other night, where i was getting an "Error 70: Permission Denied" for query modules, and a run module that was trying to execute cmd, I think it cleared up before a reboot was done. I'm using 5.1.8001

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If this happens again please .zip and post the trace for the entire day, this way we can see if there is anything else in the log files that may indicate what happened...

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