Reading Scripts, Files Etc. From Network Drives

[SupportTeam]

I have problem with start script from network disc.
Disk V is mapped and connected (I can call script V:\manager_start.vgs from windows explorer and open in script designer)
but VG not start this script.
We have several servers and I want to have script library on network disk to update once and make available for everyone server.
How to reach script from remote folder?

153137.590  10  14   4 201256       path {22} found (at offset 220)
153137.590  10  14   4 201256       FindNextVgmTitleInPathList: next module title is=[V:\manager_start.vgs|id_create]
153137.591  10  14   4 201256       script and module specified
153137.591  10  14   4 201256       NewVgsVgm_Goto_Setup  dest=V:\manager_start.vgs|id_create, return=|, lSaveSourceOnCallStack=0
153137.591  10  14   4 201256       rv    add   ScriptEnd_Time|2018-02-21 15:31:37
153137.591  10  14   4 201256       rv    add   ScriptEnd_Goto_Script|V:\manager_start.vgs
153137.591  10  14   4 201256       rv    add   ScriptEnd_Goto_Module|id_create
153137.591  10  14   4 201256       WriteToLogFiles_CurrScriptOnly begin
153137.591  10  14   4 201256       WriteToLogFiles_QueWrite
153137.591  10  14   4 201256       rv    add   ScriptStart_Time|2018-02-21 15:31:37
153137.591   9  14   4 201256       WriteToLogFiles_DoWrite : LogNames=C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager_main
153137.591  10  14   4 201256       rv    add   ScriptStart_CalledFrom_Script|C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager_main.vgs
153137.591   9  14   4 201256       WriteToLogFiles_DoWrite : log subdirectory does not exist: C:\Program Files (x86)\VoiceGuide\Scripts\manager\log
153137.591  10  14   4 201256       rv    add   ScriptStart_CalledFrom_Module|set_calling_number
153137.591   9  14   4 201256       WriteToLogFiles_DoWrite completed
153137.591  10  14   4 201256       FindFullPathToScript_VgsOrVgp start [V:\manager_start.vgs]
153137.591  10  14   4 201256 WARN  cannot find any of these scripts [V:\manager_start.vgs] or [V:\manager_start.vgp] or [C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager_start.vgs] or [C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager_start.vgp]
153137.591  10  14   4 201256 WARN  NewVgsVgm_SetVgsVgm could not find [V:\manager_start.vgs]
153137.591  10  14   4 201256 state ERROR  NewVgsVgm_SetVgsVgm could not find [V:\manager_start.vgs]
153137.591  10  14   4 201256       matching path not found [22], try boolean paths.
153137.591  10  14   4 201256       ex: ScriptIo.VGMTYPE_EVALEXPR [22] could not be converted to boolean. Take Success path as string non-empty.
153137.591  10  14   4 201256       FindNextVgmTitleInPathList: next module title is=[id_create]

[SupportTeam]

A Windows Service should use “UNC paths“ to access network drives (ie: "\\ServerNameOrIP\Path")

Windows Services should not use drive mappings. Drive mappings are user-specific shortcuts which are active only when the user that created those mappings is logged into Windows and the process is running under that user.


VoiceGuide service runs under the LocalSystem account (by default). Windows Services running as NetworkService or LocalSystem use machine account credentials.

In a Domain environment, you can grant access rights to computer/machine accounts; this applies to processes running on those computers as LocalSystem or NetworkService when they connect to remote systems.

So if the server that is hosting the script files is part of same Domain as the VoiceGuide servers you can just give all the VoiceGuide servers permissions to access that directory.

If the machines involved are not part of the same Domain then you may need to give 'Everybody' permission to read that directory.

 

Another approach is to have a batch file/process that copies updated scripts/files to all the target systems.

That way each VoiceGuide server has all the files it needs to function locally, and if there were any problems with a VoiceGuide server being reached over the network then you would be alerted of it immediately at file copy time.