Program Transfer

[Guest Jim]

I am attempting to transfer a licensed program from one computer to another.

the first computer has ME on it the second has XP. I am using an ethernet card.

but, depending on what voiceguide window I have up I get one of these messages.

1. this version (pro) is limited to 30 modules

2. this version is not licensed

 

I have gone so far as to reload the VG version 5.2, and the ethernet card.

Any ideas will be appreciated.

[SupportTeam]

After installing VoiceGuide did you enter the registration code to register the software? It looks like you are still running VoiceGuide in evaluation mode.

[Guest Jim Benson]

I dont get those errors on the first computer, and i dont get a license window on the second.

Thanks

Jim

[SupportTeam]

When you go to the Help menu and select the "About" option (in VoiceGuide itself - not Script Designer) does the "About" window indicate that the softwre is registered or not?

 

What does the information in the "About" window say?

[Guest Jim]

yes it does say that it is registered to roomtalk, and james benson

[SupportTeam]

On the new machine could you please delete the file userinfo.ini from VG's directory, then restart VG and then please tell us what is the Unique ID generated on the new machine - this Unique ID is displayed when you select 'Register VoiceGuide' from the Help menu.