Guest ESTEBAN Report post Posted 09/20/2018 12:44 AM Estimados, por favor su ayuda, al momento ya pude conectarme a mi teleférico central asterisco, pero la conexión solo la realizó con una extensión para realizar la prueba y todo dando gracias por el perfecto, ahora quiero otra extensión pero no me registra, él reiniciado el software dialogic para que registre las extensiones y nada. adjunto la gente se da cuenta <VoIP_Registrations> <VoIP_Registration> <Protocol> SIP </ Protocol> <RegServer> 9.9,9.9. </ RegServer> <RegClient> 171 @ 9.9,9,9 </ RegClient> <LocalAlias> 171@9.9.9.9 </ LocalAlias > </ VoIP_Registration> </ VoIP_Registrations> <VoIP_Authentications> <VoIP_Authentication> <Realm> asterisco </ Realm> <Identity> </ Identity> <AuthUsername> 171 </ AuthUsername> <AuthPassword> 171xxxx </ AuthPassword> </ VoIP_Authentication> </ VoIP_Authentications> <VoIP_Registrations> <VoIP_Registration> <Protocol> SIP </ Protocol> <RegServer> 9.9,9.9. </ RegServer> <RegClient> 170 @ 9.9,9,9 </ RegClient> <LocalAlias> 170@9.9.9.9 </ LocalAlias > </ VoIP_Registration> </ VoIP_Registrations> <VoIP_Authentications> <VoIP_Authentication> <Realm> asterisco </ Realm> <Identity> </ Identity> <AuthUsername> 170 </ AuthUsername> <AuthPassword> 170xxxx </ AuthPassword> </ VoIP_Authentication> </ VoIP_Authentications> 0919_CallEvents.txt registro.pcapng Share this post Link to post
SupportTeam Report post Posted 09/20/2018 01:25 AM Google Translate: Dear, please your help, at the moment I could connect to my central asterisk cable car, but the connection was only made with an extension to perform the test and everything giving thanks for the perfect, now I want another extension but I do not register, he restarted the software dialogic to register extensions and nothing. attached people realize Share this post Link to post
SupportTeam Report post Posted 09/20/2018 01:33 AM Are you using the evaluation version of Dialogic HMP and VoiceGuide? You can only register one extension with the evaluation versions. Also, are you running this on a dedicated machine or a VM? Can you please post the vgEngine and ktTel traces from this system. Share this post Link to post
Guest ESTEBAN Report post Posted 09/20/2018 02:04 AM amigo por el momento estoy utilizando una evaluación de Dialogic, tengo una maquina especifica para el programa; el día de hoy si todo sale bien hoy estoy adquiriendo 4 canales. 0919_ktTel.txt Share this post Link to post
Guest ESTEBAN Report post Posted 09/20/2018 02:12 AM ahora estoy en linea queriendo adquirir 4 lineas ,,.. las licencias de voice guide profesional v 7 me sirven para poder continuar con mi proyecto ..?? Share this post Link to post
Guest ESTEBAN Report post Posted 09/20/2018 02:34 AM cual es la diferencia en las licencias de versiones v5, personal, profesional y enterprise ..?? Share this post Link to post
SupportTeam Report post Posted 09/20/2018 02:50 AM Google Translate: friend for the moment I am using an evaluation of Dialogic, I have a specific machine for the program; today if everything goes well today I am acquiring 4 channels. Now I'm online wanting to acquire 4 lines, .. the licenses of professional voice guide v 7 serve me to be able to continue with my project .. ?? what is the difference in v5, personal, professional and enterprise version licenses? Share this post Link to post
SupportTeam Report post Posted 09/20/2018 02:56 AM Differences between Professional and Enterprise are outlined here: https://www.voiceguide.com/ivr-software/ivr-system-features.htm Note that If you are using TTS (Text-To-Speech) then you will require the Enterprise license, and if you are going to be performing outgoing calls then you will require the Dialer license. You will also need to purchase Dialogic HMP licenses. Please contact sales@voiceguide.com for pricing on Dialogic HMP licenses. Share this post Link to post
Guest ESTEBAN Report post Posted 09/20/2018 03:07 AM gracias,, es decir que necesito 3 tipos de licencias ... 1 licencia voice guide 2 liciencia Dialogic HMP 3 licencia Dialer,... lo que necesito por el momento son 4 lineas para llamadas salientes, envié un correo solicitando información al correo que me indicas espero la información .. mil gracias. Share this post Link to post
SupportTeam Report post Posted 09/20/2018 03:24 AM Google Translate: thanks, that is, I need 3 types of licenses ... 1 license voice guide 2 licence Dialogic HMP 3 license Dialer, ... What I need for the moment are 4 lines for outgoing calls, I sent an email requesting information to the email that you indicate me I hope the information .. Share this post Link to post