jiaseby Report post Posted 03/08/2019 06:37 PM I bought a Dialogic Diva Analog-8 PCIe. When I installed the card it doesn't come up and isn't on the list of cards to install on the Dialogic Configuration Manager. Is this not a card I can use? Thanks in advance Share this post Link to post
SupportTeam Report post Posted 03/08/2019 09:50 PM The Diva cards are not usable with Dialogic Configuration Manager. Those cards were designed by different company (Eicon) and have nothing in common with the original Dialogic cards. Only reason why they now have the word Dialogic in their name because Eicon and Dialogic are now one company. They kept Dialogic company name and now they started to call the "Eicon Diva" cards "Dialogic Diva" cards.... The list of cards supported by the Dialogic Configuration Manager, and hence by VoiceGuide is here: https://www.voiceguide.com/ivr-software/ivr-recommended-hardware.htm If you want to support 8 analog ports then recommend buying two matching D/4PCIU series cards, or a D/120JCT card (which is a 12 port card). Share this post Link to post
jiaseby Report post Posted 03/12/2019 03:48 PM Can I have 3 D/4PCIU cards on one system? Share this post Link to post
SupportTeam Report post Posted 03/12/2019 04:20 PM Yes. 3 D/4PCIU cards is fine. Share this post Link to post
