jiaseby Report post Posted 06/21/2019 06:24 PM I have a dollar amount that i want to say back as digits. When it gets to the decimal it makes a very weird noise. I have a point.wav file. Is there something else I need. Share this post Link to post
SupportTeam Report post Posted 06/21/2019 09:25 PM Please post the vgEngine and ktTel traces capturing the system startup and the call itself during which the digits playback is made. The traces can be found in VoiceGuide's \log\ subdirectory. Please .ZIP up the traces before posting. We can then see what is happening on the system and advise. Share this post Link to post
jiaseby Report post Posted 06/21/2019 10:52 PM The number I was trying to play was a 440. 0621_ktTel.txt Share this post Link to post
SupportTeam Report post Posted 06/22/2019 02:25 AM Please also post the vgEngine trace capturing the system startup and the call. The vgEngine trace for the same time that the posted ktTel trace. (or a new pair of matching vgEngine+ktTel traces) The traces can be found in VoiceGuide's \log\ subdirectory. Please .ZIP up the traces before posting. We can then see what is happening on the system and advise. Share this post Link to post