Ada Report post Posted 08/10/2020 04:23 AM I would like to ask how to detect that the call result is busy by using Transfer Call Module? Please show the steps. Thank you. Share this post Link to post
SupportTeam Report post Posted 08/10/2020 04:32 AM Busy etc. detection is done automatically. No need to set anything. To have callflow go to a different module is "Busy" is detected you would just use a path like this in the module: on {busy} goto [try another number] See the "Event Paths" section in this Help file entry on the "Transfer Call" module: https://www.voiceguide.com/vghelp/source/html/modxfer.htm Share this post Link to post
