dminof Report post Posted 08/27/2020 08:44 PM Hello, I am installing in a virtual server of a client, he is going to migrate his licenses. But I get the following message. The question is whether it can be licensed? or does not support that type of installation. additional call does not reach you with a MICROSIP Br Diego 0827_1501_vgEngine.txt 0827_ktTel.txt 0827_ktTts.txt segunda llamada a voice guide.pcapng Share this post Link to post
SupportTeam Report post Posted 08/27/2020 09:13 PM Dialogic HMP is not supported under Hyper-V. If you want to deploy on a Virtual Machine then you will need to use a VmWare ESXi based Virtual Machine (managed by vCenter Server). from: https://www.voiceguide.com/vghelp/source/html/install_v7_dialogichmp.htm : Quote VoIP/SIP deployment can be made on a physical server, or on a VMware ESXi based Virtual Machine. You are still able to develop scripts and make test calls when running the 1-line evaluation version in Hyper-V VM. If you are having problems with SIP calls not arriving on system then the issue would most likely be with the networking and Firewall configurations. Share this post Link to post
dminof Report post Posted 08/27/2020 10:09 PM Thanks, and what can you see in the wireshark log? Share this post Link to post
SupportTeam Report post Posted 08/28/2020 12:13 AM WireShark shows SIP INVITE messages sent from MicroSIP on 192.168.10.160 to 192.168.40.171. Looks like those were then getting blocked by the Firewall ? Share this post Link to post
dminof Report post Posted 08/28/2020 09:20 PM Hello, I see that in the previous version 7.5 if it is possible to activate the license. Please your confirmation to acquire the licenses. Regards Diego mino Share this post Link to post
SupportTeam Report post Posted 08/28/2020 10:24 PM Please contact sales@voiceguide.com for all license related enquiries. Note that Hyper-V VMs were never supported by HMP. Only VMware ESXi VMs were ever supported by HMP. Older versions of VoiceGuide license manager just did not explicitly display the "NOT SUPPORTED" warning when installed on Hyper-V VMs. (In practice, Hyper-V can be used for development/testing with the 1 line HMP evaluation license) Share this post Link to post
dminof Report post Posted 08/30/2020 02:08 AM But with the 7.5 license, can all the configured lines be used? Share this post Link to post
SupportTeam Report post Posted 08/30/2020 02:33 AM Only real physical systems or ESXi based Virtual Machines are supported by Dialogic HMP. Any production deployment that uses that uses Dialogic HMP must be made on a real physical system or ESXi based Virtual Machine. If using ESXi then the VMs must be set up managed with a vCenter Server. Share this post Link to post