Voice guide Line Status - Evaluation Status

[Anees Khan]

Dear Voice guide Team,

We have installed the license using Dialogic Host Media Processing License Manager.

We are getting both inbound and outbound calls working.

The issue is the Voice Guide Line Status monitor Shows the Voice guide status as EVALUATION.

Attached are the log files for this year. 

Please check and let us know how to resolve the issue. 

Regards

Anees Khan. 

log.zip

[SupportTeam]

Looks like the VoiceGuide software is not licensed for this system.

Please contact sales@voiceguide.com regarding purchasing a license.

[Anees Khan]

Dear Support Team, 

A full restart of the system has resolved the issue. 

Thanx for the support