Dialer Problem With Dialogic D/41epci

[Guest ayjabri]

I've purchased a dialogic board D/41EPCI, when i try to use the dialer to make an outbound call, after the phone is answerd it keeps showing the status as dialing, the moment some one speak it hang up..

any suggestion...??

[Guest ayjabri]

This is the output of the debug.........

Voice_guid_debug.txt

[SupportTeam]

Which version of VG are you using? Trace shows that the Dialogic card reports that the call was answered by an answering machine - and as you set the Answering Machine message to be "NONE" then VG just hangs up the call.

 

If you are having problems with the Dialogic card falsely detecting humans as an answering machine you may want to read:

 

http://voiceguide.com/forums/index.php?showtopic=1269

http://voiceguide.com/forums/index.php?showtopic=1100

 

To disable answering machine detection altogether you can in VG.INI file set:

 

AM_DetectionMode=Disabled

[Guest ayjabri]

I'm using version 5.2,working trial version