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hello

any can tell me how can i have the statistic of the caller with voicguide

with 30 channel??

thanks

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What statistics do you require?

A record of all calls and actions taken by caller is stored by VG in the script's log file (.vgl) as well as comma delimited and xml formats (.csv and .xml).

I addition you can write your own logs from within the script directly.

 

Also, status & activity of all channels is displayed on the screen so that you can at a glance tell exactly what each of the channels is doing.

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