Harry C Report post Posted 07/19/2022 05:15 PM What I have to do in script and configuration file to make IVR could support both English and Spanish under the same script? we know both language to say numbers, dates, and currencies, is very different. Does current vgLib_SayNumbers.dll could support both English and Spanish without modification? Share this post Link to post
SupportTeam Report post Posted 07/20/2022 12:35 AM vgLib_SayNumbers.dll that ships with VoiceGuide only includes English. Source code (in C#) and the Visual Studio project/solution files for vgLib_SayNumbers.dll are provided in: C:\Program Files (x86)\VoiceGuide\System\dll\source\vgLib_SayNumbers To add new functionality that code needs to be edited and new vgLib_SayNumbers.dll compiled. It might be easier to just create a VBScript to generate the .WAV string to play and store it in $RV, run that VBSript in a "Run VBScript" module, and then play that created $RV in a "Play" module. The lib_num2wav.vbs file in C:\Program Files (x86)\VoiceGuide\System\vbs has code that you can copy and modify to achieve this. The individual numbers etc. in new language would also need to be recorded. Share this post Link to post
