Hi. Occasionally we find our VoiceGuide becomes unresponsive and we get a massive vgStatusMonitor log file:
154646.552 Task_Display_List No Response (Timeout)
154646.574 This request operation sent to net.tcp://localhost:7134/PortStatus/ did not receive a reply within the configured timeout (00:00:02). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.
154646.667 Task_PollAndDisplay_List_Task_ConnectToService_GeneralExceptionObject reference not set to an instance of an object.
154646.771 Task_Display_List No Response (CommunicationException)
154646.791 The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
154646.792 Task_PollAndDisplay_List_Task_ConnectToService_GeneralExceptionObject reference not set to an instance of an object.
154646.792 Task_Display_List No Response (CommunicationException)
154646.793 The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
154646.794 Task_PollAndDisplay_List_Task_ConnectToService_GeneralExceptionObject reference not set to an instance of an object.
154646.795 Task_Display_List No Response (CommunicationException)
154646.795 The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
154646.796 Task_PollAndDisplay_List_Task_ConnectToService_GeneralExceptionObject reference not set to an instance of an object.
The above happened at line 15 in the log file and those three lines repeated to 38 million lines of text / 4.4GB of log file until we rebooted PC. VoiceGuide itself was unresponsive so we could not stop/start the service. A reboot of the host PC does the trick, but a permanent solution would be preferable as we normally only check our system once a day.
VoiceGuide v7.6.42
Windows 10 Pro version 21H2
Dialogic D4PCI-U card
Thanks for any assistance you can provide.
Gary