Transfer Calls With D/4pci

[Brett]

my new problem:

 

why does the last line (from the below log file) error mean?

transfer was working but now not.

only change I can see is pbx techs put in new cable but they believe they havent changed anything, so i need to know what that last line means?

TIA

 

080212.28 7 [Play Please Hold] Playing

080212.28 7 [Play Please Hold] Playing (WAVS\transfer.wav)

080212.30 7 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\tender\WAVS\transfer.wav]

080212.30 7 TimeoutClear

080212.30 7 RunModule PLAY end

080212.30 7 wa(3490,92696800)

080212.30 7 callinfo MONITORMODES

080215.84 7 wb(92696800)

080215.89 7 Play End line[7] (id=926968)

080215.91 7 ScriptEventCode 8001 iLineState=1100

080215.91 7 LsPlayMsg EV_PLAY_FINISHED

080215.91 7 TimeoutSet 10 EV_TIMEOUT_HANGUP

080215.91 7 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE

080215.91 7 ScriptEventCode 9002 iLineState=1101

080215.91 7 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE

080215.91 7 TimeoutClear

080215.91 7 TimeoutSet 0.4 EV_TIMEOUT_READYTOBEGINTRANSFER

080216.25 7 Timer fired EV_TIMEOUT_READYTOBEGINTRANSFER

080216.25 7 ScriptEventCode 9012 iLineState=1900

080216.25 7 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER

080216.25 7 TimeoutSet 60 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

080216.25 7 [Transfer Call GE] Blind Transfer to 103 (TAPI)

080216.25 7 lineBlindTransfer(65810,103,0) in LsXferStart => 65622

080216.27 7 tapi Reply (LineEvReply) err 65622 LINEERR_OPERATIONUNAVAIL [80000049]

[Brett]

sorry that should read

 

what does not why does!!!! too early!

[SupportTeam]

Are you using a Dialogic card, a modem or some other device? Is this an incoming call or outgoing call?

 

In VG.INI please try changinh TransferControl_Modem and TransferControl_TelBoards to:

 

TransferControl_Modem=Generate

TransferControl_TelBoards=Generate

[Brett]

Dialogic D/4PCI

incoming call being transferred to handset

[Brett]

the INI changes u suggested have solved the problem. Thank you.