health4us Report post Posted 04/12/2004 01:59 PM Hi, I keep getting an automation error. when running my TTS. Thanks Matt 145533.91 6 [Confirm] Playing 145533.91 6 RVreplace start: [The calls you want to schedule require $RV[CreditsNeeded] credits.Please press one on your phone key pad to confirm you wish to continue Or, press 2 on your phone key pad] 145533.92 6 tts generate start[The calls you want to schedule require 3 credits.Please press one on your phone key pad to confirm you wish to continue Or, press 2 on your phone key pad] 145533.92 6 ERROR 5.2.1011 RunModule:0:-2147417848:Automation error The object invoked has disconnected from its clients. :VoiceGuide 145533.92 6 rv add [Hangup Time]{12/04/2004 14:55:33} 145533.93 6 Hanging up call... [RunModule Error] 145533.93 6 RecSoundStop ok 145533.93 6 PlaySoundStop err=0 145533.93 6 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 145533.94 6 fnHangupCall end 145534.02 6 linedevstate 2048 0 0 145534.02 6 callstate IDLE 65963 0 0 145534.02 6 WorkingMode@Idle= 145534.02 6 TimeoutClear 145534.03 6 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE 145534.03 6 tapi Reply (LineEvReply) ok 65997 0 145534.96 6 Timer fired EV_TIMEOUT_TIMETOREINITLINE 145534.96 6 ScriptEventCode 9008 iLineState=900 145534.96 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 145534.97 6 ReinitTelephony due to IDLE 145535.01 6 tapic lineDeallocateCall(MainCall:65963) 0 145535.28 6 lineOpen(6)=> 145535.28 6 Waiting for a call... 145535.28 6 LineHandle=66031 145535.28 6 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 145535.28 6 tts generate finish 145535.28 6 tts play abort as no call on line 145538.28 6 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 145538.28 6 ScriptEventCode 9013 iLineState=900 Share this post Link to post
SupportTeam Report post Posted 04/12/2004 10:49 PM Please post the MMDDsw.txt log which captures this problems as well. MMDDsw.txt log shows what was returned from the SAPI TTS engine - where it looks like the problem is occurring. Share this post Link to post
health4us Report post Posted 04/23/2004 08:43 AM i searched all the hard drive and this file was not found? Anymore help will be appreicated. Share this post Link to post
SupportTeam Report post Posted 04/23/2004 09:13 AM Created in VoiceGuide's \log\ subdirectory - where all other log files are placed. May want to make sure that in VG.INI's file section [Log] the SapiWrapOcx setting is set to 10. also, the "MM" and "DD" in "MMDDsw.txt" are placeholders for "month" and "day"... Share this post Link to post
