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Problems With Dialer

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We are currently evaluating VG and we are encountering problems when using the Dialer. When we start the Dialer it doesn't dial any numbers from the Outdialque database.

 

We have attached a zip file with the various log files, Db, ini and script files, we would appreciate your assistance in pointing us in the right direction.

Files.zip

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Looking at the Outdialque database we can see that is does not contain any entries...

 

and the MMDDtnl.txt log shows that you did not specify any telephone numbers to be dialed in the "Phone Numbers" text box, and did not specify any input file with the numbers either...

 

165925.55  0 init  saving dialer settings

165925.56  0 db    database opened

165925.56  0 info  Do Not Call List Loading...

165925.58  0 dnc  Do No Call List file not specified

165925.58  0 info  Do Not Call List Load Finished 0

165925.58  0 load  text box numbers start

165925.58  0 info  Text Box Numbers Loading...

165925.58  0 load  text box numbers end

165925.58  0 db    database closed

165925.58  0 info  Finished queued:0 rejected:0

165925.75  0 info  file  : 0 explicittly listed loaded OK

165925.75  0 info  file  : 0 explicittly listed  rejected (Do Not Call List)

165925.75  0 info  file  : 0 explicittly listed rejected (Other)

165925.75  0 info  file  : 0 expanded from template loaded OK

165925.75  0 info  file  : 0 expanded from template  rejected (Do Not Call List)

165925.77  0 info  file  : 0 expanded from template rejected (Other)

165925.77  0 info  text  : 0 explicittly listed loaded OK

165925.77  0 info  text  : 0 explicittly listed rejected (Do Not Call List)

165925.77  0 info  text  : 0 explicittly listed rejected (Other)

165925.77  0 info  text  : 0 expanded from template loaded OK

165925.77  0 info  text  : 0 expanded from template  rejected (Do Not Call List)

165925.77  0 info  text  : 0 expanded from template rejected (Other)

165925.77  0 info  TOTAL : 0 loaded OK

165925.78  0 info  TOTAL : 0 rejected

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