pdpk Report post Posted 04/27/2004 04:12 PM We are currently evaluating VG and we are encountering problems when using the Dialer. When we start the Dialer it doesn't dial any numbers from the Outdialque database. We have attached a zip file with the various log files, Db, ini and script files, we would appreciate your assistance in pointing us in the right direction. Files.zip Share this post Link to post
SupportTeam Report post Posted 04/27/2004 10:03 PM Looking at the Outdialque database we can see that is does not contain any entries... and the MMDDtnl.txt log shows that you did not specify any telephone numbers to be dialed in the "Phone Numbers" text box, and did not specify any input file with the numbers either... 165925.55 0 init saving dialer settings 165925.56 0 db database opened 165925.56 0 info Do Not Call List Loading... 165925.58 0 dnc Do No Call List file not specified 165925.58 0 info Do Not Call List Load Finished 0 165925.58 0 load text box numbers start 165925.58 0 info Text Box Numbers Loading... 165925.58 0 load text box numbers end 165925.58 0 db database closed 165925.58 0 info Finished queued:0 rejected:0 165925.75 0 info file : 0 explicittly listed loaded OK 165925.75 0 info file : 0 explicittly listed rejected (Do Not Call List) 165925.75 0 info file : 0 explicittly listed rejected (Other) 165925.75 0 info file : 0 expanded from template loaded OK 165925.75 0 info file : 0 expanded from template rejected (Do Not Call List) 165925.77 0 info file : 0 expanded from template rejected (Other) 165925.77 0 info text : 0 explicittly listed loaded OK 165925.77 0 info text : 0 explicittly listed rejected (Do Not Call List) 165925.77 0 info text : 0 explicittly listed rejected (Other) 165925.77 0 info text : 0 expanded from template loaded OK 165925.77 0 info text : 0 expanded from template rejected (Do Not Call List) 165925.77 0 info text : 0 expanded from template rejected (Other) 165925.77 0 info TOTAL : 0 loaded OK 165925.78 0 info TOTAL : 0 rejected Share this post Link to post
pdpk Report post Posted 04/28/2004 03:48 PM Thank you for responding so quickly on this. Share this post Link to post