IMSI number or Telco type

[Nii]

 hello support ,

 

kindly assit,  how do we get or know which RV, stores  the IMSI number  to network(telco) type. in  out going call, 

 

thanks  

[SupportTeam]

Please explain in more detail what you are trying to achieve, and describe in detail your current setup.

Are you using a VoIP/SIP system?

Are those SIP trunks connected straight to a Telco?

Are the SIP trunks the only connection you have with your Telco or do you also have access to some of the Telco's APIs or databases ?

What type of solution are you trying to deploy? What is this IVR system going to be doing?

[Nii]

hello,

Please explain in more detail what you are trying to achieve, and describe in detail your current setup?.

- We want to integrate VG to our payment service application 

Current setup for outgoing calls -

A call is made , 

⁃ play a sound - to request the callee to enter a digit 
⁃ On say digit 1 , a web service is called to the payment app for an action , 
⁃ On success , 
⁃ A call back to VG is for a sound and SMS sent to the callee.

{ To enable the WS Call the  prompt for payment , the callee network/Telco type (eg 22345 and 22355,  223 is country code and 45 & 54 for network type . How do we get or how does the VG stores that info . }
 

Are you using a VoIP/SIP system?

⁃ Yes, SIP
Are those SIP trunks connected straight to a Telco?

⁃ Yes , via an SBC. 

Are the SIP trunks the only connection you have with your Telco or do you also have access to some of the Telco's APIs or databases ?

⁃ Sip trunks only .


What type of solution are you trying to deploy? What is this IVR system going to be doing?

⁃ Deploy a fund raising solution using the IVR system , 
 

Thanks.
 

[SupportTeam]

It sounds what you are after is the 'CallerID' - which on the outgoing calls is just the number that was dialed.

 

from: https://www.voiceguide.com/vghelp/source/html/resultvariables.htm :

$RV_DIALEDNUMBER

On outbound call this variable stores the telephone number which was dialed.

$RV_CIDNUMBER

Caller's Telephone Number.

[Nii]

Sure,  

however , to enable the WS  choose the right payment prompt, the  network type , as per the example i gave need to be captured ,  how do we achieve this please?

 

&RV_DIALEDNUMBERS ,  stores  the whole number dailied  e.g., 223456xxxxxx, but we need only "45".

 

?  which module helps to return  a call to the VG  on success  from a WS

[SupportTeam]

Quote

&RV_DIALEDNUMBERS ,  stores  the whole number dailied  e.g., 223456xxxxxx, but we need only "45".

For simple string manipulation that can be done in a single command you can just use an Evaluate Expression module

see: https://www.voiceguide.com/vghelp/source/html/modevalexpr.htm and look at the String Functions section lower down that page.You need to use the "Mid" function.

eg: to return 2 characters starting at position 4 you would use this in the Evaluate Expression module:

Mid($RV_DIALEDNUMBER,4,2) 

If you want to perform more complex operations you can use the Run Script module: https://www.voiceguide.com/vghelp/source/html/modvbs.htm

 

Quote

?  which module helps to return  a call to the VG  on success  from a WS 

You just set a Success path from the Web Service module to whatever module you want the IVR callflow to run next.

eg. something like this in the Paths tab of the module:

on {Success} goto [Say Payment Processed OK]

with "Say Payment Processed OK" replaced with title of your own module.

 

from https://www.voiceguide.com/vghelp/source/html/modws.htm :
 

Quote

 

Paths

The following are valid path options:

• Success/Fail
• HTTP Response Codes
• Timeout

eg: The following HTTP Response Code paths are all valid:

on {200} goto [Say all went OK]
on {OK} goto [Say all went OK]
on {406} goto [Say trans not accepted]
on {Not Acceptable} goto [Say trans not accepted]

$RV[moduleTitle_PathTaken]
Stores which path was taken when exiting the module.

[Nii]

 

Thanks much.   meaning  VG only captures the "whole number" , i.e. callee and caller  numbers?

[SupportTeam]

Yes. If you need just certain parts of the number, then you need to use functions as described above to extract the parts that you want from the $RV_DIALEDNUMBER and $RV_CIDNUMBER

[Nii]

very well support, 

Thanks.