Call Transfer Problem

[Guest abeer]

i have a problem i'm using a dialogic card and i'm trying to set the system for blind transfer but when i try it the caller is put on hold and no call transfer is done and when i viewed the logged file i read this message:

vxml Browser launcher--- failed-- raised by

com.ibm.telephony.beans.consultcall@18b7902e. Reason :101 the called party is busy on another call

[SupportTeam]

Are you using VoiceGuide or some other software?

 

This forum is for support of VoiceGuide software only. To try VoiceGuide just download the fully working evaluation copy from: http://www.voiceguide.com/vgDownload.htm