End call

[Nii]

Hi support ,

how can we get VG to end call when the play voice ends . 
 

2, does inbound calls used any of the 30 channels to receive  calls , irrespective of the number of channels you have ?  Eg , say we have 2 license channels , and has set inbound  calls to play a sound ,  sometime  it plays , other time plays the defaults . The “credit card”

[SupportTeam]

To end call immediately you just create a 'timeout 0' path to a Hangup type module.

Please see: https://www.voiceguide.com/vghelp/source/html/modhangupcall.htm

and from: https://www.voiceguide.com/vghelp/source/html/paths.htm :

Quote

Timeout Paths

A Timeout path will be taken if a caller has not made a selection within the specified number of seconds. A Timeout path with a wait time of zero seconds will be taken immediately after the last sound file in the module has completed playing.

eg:

[SupportTeam]

Quote

2, does inbound calls used any of the 30 channels to receive  calls , irrespective of the number of channels you have ?  Eg , say we have 2 license channels , and has set inbound  calls to play a sound ,  sometime  it plays , other time plays the defaults . The “credit card”

Sounds like you have not configured all lines to use your callflow script as the starting script.

Suggest checking your Config.xml file to ensure all channel configurations point to your callflow script.