On Call Terminated

[Guest Ben Harper]

Is there a generic script / event that will be called by voiceguide after any form of call termination, wether hung up locally, by the caller, line failure any diconnection besides power outage?

 

I have noticed for example that voiceguide runs a cleanup script after call termination during a recording. Im looking for the last event before it preps the line for a new connection.

 

I am trying to setup a call logging database, to monitor between 15 and 50, 1800 /1900 phone numbers, and I would like to log many module / system variables collected over the term of the call, therefore best done at the last minute.

 

Thanks to any answers in advance!

 

Ben Harper

ben@tacticsmarketing.com.au

[SupportTeam]

You can setup an 'On Hangup' script and from within that script save any data etc. Please see: http://www.voiceguide.com/vghelp/html/Call...ll%20Finish.htm