Caller ID in VM Manager

[curtis-r]

It used to tag all mailbox messages with Caller ID, but now it seems to have stopped.  Any idea why?  I've run tests from a # that is not blocked.

[SupportTeam]

Please post vgEngine trace that captures the incoming call. We can look at that trace to confirm if CallerID is supplied by the telephone company on that call.

[curtis-r]

Here is our most recent log.  

0218_0000_vgEngine.zip

[SupportTeam]

There are no incoming calls captured in that trace.

Please post a trace that has an incoming call in it.