Problem Using Dialer_outdialqueadd Com

[pdpk]

We have been attempting to use the Dialer_OutDialQueAdd COM object to add entries to the OutDialQueAdd database and encountered the following error message:

 

Error Type:

Microsoft VBScript runtime (0x800A01AD)

ActiveX component can't create object: 'VoiceGuide.CommandLink'

 

This is the code we used, (as an .asp page, because we intend to use .asp files to populate the OutDialQue database):

 

<% option explicit

 

Dim vg

 

Set vg = CreateObject("VoiceGuide.CommandLink")

response.write("calling object")

vg.Dialer_OutDialQueAdd "01252890000", 0, 800, 2330, "", "dxxB1C1, dxxxB1C2, dxxxB1C3, dxxxB1C4", "", "c:\program files\voiceguide\scripts\ogs1.vgs", "c:\program files\voiceguide\scripts\ogs1_am.vgs", "", 45, 2, 60, ""

 

Set vg = Nothing

response.write("Success")

%>

 

We did also try it from within a Microsoft Access database as a Module, but this kept giving us the error message: "Compile Error: invalid outside procedure".

I don't know if it is relevant, but when we went to register the com object with Access (its an Access 2000 database), it only showed vgmulti.exe in the list of components to add, and we didn't see any .dll or .ocx files listed under "Dialer..." or "VoiceGuide...", should we have seen something else listed?

 

Can you help shed any light on this?

[SupportTeam]

Have you installed v5.2.1 on this system or some older version?

 

Can you use the Dialer_OutDialQueAdd OK when running it from a simple .VBS file?