asrp Report post Posted 05/04/2004 07:27 PM Hi, Trying to get a couple of the samples working using D/4pci board on win 2k server . I have been able to get caller id etc from some inbound calls but the lines (I have 4) just keep ringing. The scripts kick in and execute (with errors).. Please have a look at scripts and give some advice. just using evaluation version.. Not sure on the tsf files. 150157.88 0 ApiMode=[TAPI] 150158.45 0 Tapi device 9 is: Analog Line 4(dxxxB1C4) 150159.64 0 Tapi device 8 is: Analog Line 3(dxxxB1C3) 150159.75 0 Tapi device 7 is: Analog Line 2(dxxxB1C2) 150201.28 0 Tapi device 6 is: Analog Line 1(dxxxB1C1) 150201.39 0 Tapi device 5 is: H323 Line 150202.95 0 Tapi device 4 is: IPCONF LINE 150203.05 0 Tapi device 3 is: LPT1T 150203.13 0 Tapi device 2 is: WAN Miniport (L2TP) 150203.25 0 Tapi device 1 is: RAS VPN Line 0 150203.33 0 Tapi device 0 is: U.S. Robotics 56K Fax PCI 150213.17 0 Inband Signaling Config file not specified 150213.22 0 Loading VMB data begin 150213.28 0 Loading VMB data - about to delete old entries 150213.30 0 Loading VMB data - sorting/ordering 150213.31 0 Loading VMB data end 150214.61 0 init clear settings on 1 devices. 150214.64 6 Initialising... 150214.64 0 init attach vgs on 1 devices. 150214.69 0 Script Load C:\Program Files\VoiceGuide\Scripts\more sample scripts\Entering Data Demo\Entering Data Demo.vgs 150214.81 0 init lineopen on 1 devices. 150214.81 0 Calling .lineOpen on device 1 150215.30 6 lineOpen(6)=> 150215.30 0 Calling .GetLineHandle on LineId 6 150215.30 6 hLine=66491 150215.41 0 Calling .GetProviderInfo on LineId 6 150215.50 6 Line 6 Provider: D41MT.TSP: Dialogic D41 Service Provider 150215.50 0 Calling lineSetNumRings on lLineHandle 66491 150215.52 6 Waiting for a call... 150215.56 6 ERROR 5.2.1011 DialogicScUnroute => dlgc invalid Dialogic device name [dxxxB1C1] 150303.47 6 linedevstate 2048 0 0 150303.48 6 callstate OFFERING 66440 0 4 150303.52 6 callinfo CALLEDID 150303.52 6 callinfo ORIGIN 150303.52 6 ring 0 150309.52 6 ring 2 150309.52 6 Answer the call at 5/4/2004 3:03:09 PM 150309.52 6 lineAnswer(66440) => 66423 150310.11 6 callstate CONNECTED 66440,1,0 150310.11 6 WorkingModeTAPI@Connected= 150310.11 6 WorkingModeScript@Connected= 150310.11 6 Inband detection not enabled 150310.13 6 StartLoadedVgs at 5/4/2004 3:03:10 PM 150310.13 6 rv add [$RV_STARTTIME]{5/4/2004 3:03:10 PM} 150310.13 6 rv add [$RV_DEVICEID]{6} 150310.13 6 rv add [$RV_CIDNAME]{} 150310.14 6 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 150310.14 6 rv add [$RV_CIDNUMBER]{} 150310.14 6 tapi Reply (LineEvReply) ok 66423 0 150310.16 6 callinfo MONITORMODES 150310.16 6 TimeoutClear 150310.16 6 [Get Numbers 1] Number Input 150310.17 6 [Get Numbers 1] Playing () 150310.17 6 ScriptEventCode 8001 iLineState=1300 150310.17 6 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED 150310.20 6 TimeoutSet 5 EV_TIMEOUT_REPLAYMSG 150312.86 0 sys cleanup Start 150312.86 0 sys cleanup End 150315.28 6 callstate DISCONNECTED 66440,0,0 150315.28 6 ScriptEventCode 9250 iLineState=1301 150315.28 6 LsGetNbrsRxDigits EV_REMOTEPARTY_DISCONNECT 150315.28 6 rv add [Get Numbers 1]{} 150315.28 6 rv add [Hangup Time]{5/4/2004 3:03:15 PM} 150315.28 6 Hanging up call... 150315.30 6 RecSoundStop ok 150315.30 6 PlaySoundStop err=0 150315.30 6 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 150315.30 6 fnHangupCall end 150315.34 6 linedevstate 2048 0 0 150315.34 6 callstate IDLE 66440 0 0 150315.34 6 WorkingMode@Idle= 150315.34 6 TimeoutClear 150315.36 6 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE 150315.36 6 tapi Reply (LineEvReply) ok 66406 0 150316.41 6 Timer fired EV_TIMEOUT_TIMETOREINITLINE 150316.41 6 ScriptEventCode 9008 iLineState=900 150316.41 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 150316.41 6 ReinitTelephony due to IDLE 150316.41 6 tapic lineDeallocateCall(MainCall:66440) 0 150316.63 6 lineOpen(6)=> 150316.63 6 Waiting for a call... 150316.63 6 LineHandle=66389 150316.63 6 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 150319.91 6 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 150319.91 6 ScriptEventCode 9013 iLineState=900 150328.08 6 linedevstate 2048 0 0 150328.08 6 callstate OFFERING 66338 0 4 150328.11 6 callinfo CALLEDID 150328.11 6 callinfo ORIGIN Share this post Link to post
SupportTeam Report post Posted 05/05/2004 12:12 AM Trace shows call was answered OK after the second ring, and the script "Entering Data Demo.vgs" was started correctly, but no sound file was played as there was no sound file specified to be played in the module "Get Numbers 1" which is the starting module of the script... Share this post Link to post