Guest Frank Report post Posted 05/10/2004 02:52 AM Hi, Help please, I would like to have a message delivered after my script is done. I can't seem to make "Send Phone Message" working. What am I doing wrong here. 214732.41 5 linedevstate 2048 0 0 214732.41 5 callstate OFFERING 65843 0 4 214732.41 5 Answer the call at 5/9/2004 9:47:32 PM 214732.42 5 lineAnswer(65843) => 65826 214732.42 5 callinfo CALLEDID 214732.42 5 callinfo ORIGIN 214732.42 5 ring 0 214732.95 5 callstate CONNECTED 65843,1,0 214732.95 5 WorkingModeTAPI@Connected= 214732.95 5 WorkingModeScript@Connected= 214733.00 5 Inband detection not enabled 214733.00 5 StartLoadedVgs at 5/9/2004 9:47:33 PM 214733.00 5 rv add [$RV_STARTTIME]{5/9/2004 9:47:33 PM} 214733.00 5 rv add [$RV_DEVICEID]{5} 214733.00 5 rv add [$RV_CIDNAME]{} 214733.00 5 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 214733.00 5 rv add [$RV_CIDNUMBER]{} 214733.00 5 tapi Reply (LineEvReply) ok 65826 0 214733.00 5 callinfo MONITORMODES 214733.00 5 TimeoutClear 214733.00 5 [Play 1] Playing 214733.00 5 [Play 1] Playing (1\Welcome.wav) 214733.02 5 PlaySoundStart ok [X:\1\Welcome.wav] 214733.02 5 TimeoutClear 214733.02 5 RunModule PLAY end 214733.02 5 wa(2980,69467100) 214733.02 5 callinfo MONITORMODES 214736.00 5 wb(69467100) 214736.05 5 Play End line[5] (id=694671) 214736.05 5 ScriptEventCode 8001 iLineState=1100 214736.05 5 LsPlayMsg EV_PLAY_FINISHED 214736.05 5 TimeoutSet 10 EV_TIMEOUT_HANGUP 214736.05 5 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE 214736.05 5 ScriptEventCode 9002 iLineState=1101 214736.05 5 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 214736.05 5 TimeoutClear 214736.05 5 [iD_TimeDate_Script] Running vb script:[X:\CallFinishScript.vgs] 214808.38 0 Script Load X:\CallFinishScript.vgs 214808.38 5 Loaded VbsAtHangup into:2 214808.39 5 tapi Reply (LineEvReply) ok 65809 0 214808.39 5 TimeoutClear 214808.39 5 [script] Running VB Script... 214808.39 5 VBScript Run continuing... 214808.39 5 TimeoutClear 214808.39 5 [Phone Message] Send Voice Message 214808.41 0 DialListDB_AddCall '17734056962', 0, 1, 2359, MoTuWeThFrSaSu, , 1, , , , [QueuedFrom]{X:\Start.vgs}, 60, 5, 1, ESCALATION: 214808.41 5 rv add [Hangup Time]{5/9/2004 9:48:08 PM} 214808.41 5 Hanging up call... [send Voice Messag : Success path not defined] 214808.41 5 HangupCall_Common Mode=AfterHangupRun 214808.41 5 ReinitTelephony due to IDLE 214808.41 5 tapic lineDeallocateCall(MainCall:65843) 0 214808.56 5 lineOpen(5)=> 214808.56 5 Waiting for a call... 214808.56 5 LineHandle=65792 214808.56 5 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 214811.73 5 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 214811.73 5 ScriptEventCode 9013 iLineState=900 Share this post Link to post
SupportTeam Report post Posted 05/10/2004 03:27 AM Are you running an evaluation or a registered version of VG? Have you downloaded the bugfix from http://www.voiceguide.com/vgDownload.htm ? Are the lines enabled for outbound dialing? (see View->Line Device Config menu) If running a registered version then have you purchased VG Dialer? Share this post Link to post
Guest Frank Report post Posted 05/10/2004 05:28 AM I downloaded bugfix and now "Send Phone Message" makes call but it does not play message. 002010.78 5 linedevstate 2048 0 0 002010.78 5 callstate OFFERING 65679 0 4 002010.78 5 Answer the call at 5/10/2004 12:20:10 AM 002010.80 5 lineAnswer(65679) => 65731 002010.80 5 callinfo CALLEDID 002010.80 5 callinfo ORIGIN 002010.80 5 ring 0 002011.34 5 callstate CONNECTED 65679,1,0 002011.34 5 WorkingModeTAPI@Connected= 002011.34 5 WorkingModeScript@Connected= 002011.38 5 Inband detection not enabled 002011.38 5 StartLoadedVgs at 5/10/2004 12:20:11 AM 002011.38 5 AddRVns [scriptsPath]{X:\} 002011.38 5 rv add [$RV_STARTTIME]{5/10/2004 12:20:11 AM} 002011.38 5 rv add [$RV_DEVICEID]{5} 002011.38 5 rv add [$RV_CIDNAME]{} 002011.38 5 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 002011.38 5 rv add [$RV_CIDNUMBER]{} 002011.38 5 tapi Reply (LineEvReply) ok 65731 0 002011.38 5 callinfo MONITORMODES 002011.38 5 TimeoutClear 002011.38 5 [Play 1] Playing 002011.38 5 [Play 1] Playing (1\Welcome.wav) 002011.41 5 PlaySoundStart ok [X:\1\Welcome.wav] 002011.41 5 TimeoutClear 002011.41 5 RunModule PLAY end 002011.41 5 wa(2980,85304600) 002011.41 5 callinfo MONITORMODES 002013.58 5 dtmf 1 (65679,49,2) 002013.58 5 ScriptEventCode 49 iLineState=1100 002013.58 5 LsPlayMsg 1 002013.58 5 path {1} not found 002014.41 5 wb(85304600) 002014.45 5 Play End line[5] (id=853046) 002014.45 5 ScriptEventCode 8001 iLineState=1100 002014.45 5 LsPlayMsg EV_PLAY_FINISHED 002014.45 5 TimeoutSet 10 EV_TIMEOUT_HANGUP 002014.45 5 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE 002014.45 5 ScriptEventCode 9002 iLineState=1101 002014.45 5 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 002014.45 5 TimeoutClear 002014.45 5 [iD_TimeDate_Script] Running vb script:[X:\CallFinishScript.vgs] 002103.75 0 Script Load X:\CallFinishScript.vgs 002103.77 5 Loaded VbsAtHangup into:3 002103.77 5 tapi Reply (LineEvReply) ok 65594 0 002103.77 5 TimeoutClear 002103.77 5 [script] Running VB Script... 002103.78 5 VBScript Run continuing... 002103.78 5 TimeoutClear 002103.78 5 [Phone Message] Send Voice Message 002103.78 0 DialListDB_AddCall '18474456357', 0, 1, 2359, MoTuWeThFrSaSu, , 1, Fun.wav, , , [QueuedFrom]{X:\Start.vgs}, 60, 1, 1, ESCALATION: 002103.78 5 rv add [Hangup Time]{5/10/2004 12:21:03 AM} 002103.78 5 Hanging up call... [send Voice Messag : Success path not defined] 002103.78 5 HangupCall_Common Mode=AfterHangupRun 002103.78 5 ReinitTelephony due to IDLE 002103.78 5 tapic lineDeallocateCall(MainCall:65679) 0 002103.94 5 lineOpen(5)=> 002103.94 5 Waiting for a call... 002103.94 5 LineHandle=65695 002103.94 5 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 002107.11 5 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 002107.11 5 ScriptEventCode 9013 iLineState=900 002107.28 5 dial [25,18474456357,0,1,2359,MoTuWeThFrSaSu,,,,1,Fun.wav,NONE,Fun.wav,[QueuedFrom]{X \Start.vgs},60,1,1,,none] 002107.28 0 dial callque update id=25 next call time 0405100023 002107.28 0 dial callque DB update returned 002107.28 5 dial found entry: tel[18474456357] ann[Fun.wav] vgs[NONE] am[Fun.wav] 002107.28 5 Dialing: 18474456357 002107.28 5 MakeCall => 65611 002107.28 5 TimeoutSet 60 EV_TIMEOUT_MAKECALL_NORESPONSE 002107.28 5 TapiCbTrigSet 65611 7002 002108.05 5 tapi Reply (LineEvReply) ok 65611 0 002108.05 5 TapiCbTrigClear 002108.05 5 linedevstate 2048 0 0 002108.05 5 callstate DIALTONE 65560 0 0 002108.05 5 callstate DIALING 65560 0 0 002108.05 5 callstate PROCEEDING 65560 0 0 002108.05 5 callinfo CALLEDID 002108.05 5 callinfo REASON 002108.05 5 Lev_CallerID [0000,] 002108.05 5 callinfo ORIGIN 002128.94 5 callstate CONNECTED 65560,1,0 002128.95 5 WorkingModeTAPI@Connected= 002128.95 5 WorkingModeScript@Connected= 002128.97 5 rv add [QueuedFrom]{X:\Start.vgs} 002128.97 5 rv add [OutDial_RetriesLeft]{1} 002128.97 5 rv add [$RV_STARTTIME]{5/10/2004 12:21:28 AM} 002128.97 5 rv add [$RV_DEVICEID]{5} 002128.97 5 rv add [$RV_CIDNAME]{} 002128.97 5 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 002128.97 5 rv add [$RV_CALLEDNUMBER]{18474456357} 002128.97 0 dial callque delete id=25 002128.97 5 AddRVns [OutDial_Result]{Contacted_Human} 002128.97 5 Live person answered, starting NONE 002128.97 2 tr NewVgsVgm_Goto NONE,,,,,0 002128.97 5 rv add [scriptEnd_Time]{5/10/2004 12:21:28 AM} 002128.97 5 rv add [scriptEnd_Goto_Script]{NONE} 002128.97 5 rv add [scriptEnd_Goto_Module]{} 002128.97 5 rv add [scriptStart_Time]{5/10/2004 12:21:28 AM} 002128.97 5 rv add [scriptStart_CalledFrom_Module]{Phone Message} 002128.97 5 NewVgsVgm_Goto=>Error: NewVgsVgm_Goto_Setup failed 002128.98 0 dial callque update id=25 next call time 0405100023 002128.98 0 dial callque DB update returned 002128.98 5 TimeoutSet 1 EV_TIMEOUT_HANGUP 002129.97 5 Timer fired EV_TIMEOUT_HANGUP 002129.97 5 ScriptEventCode 9001 iLineState=5200 002129.97 5 LsWaitAfterDialingOut EV_TIMEOUT_HANGUP 002129.97 5 rv add [Hangup Time]{5/10/2004 12:21:29 AM} 002129.97 5 Hanging up call... [LsWaitAfterDialingOut] 002129.97 5 RecSoundStop ok 002129.97 5 PlaySoundStop err=0 002129.97 5 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 002129.97 5 Waiting for a call... 002129.97 5 fnHangupCall end 002130.02 5 linedevstate 2048 0 0 002130.02 5 callstate IDLE 65560 0 0 002130.02 5 WorkingMode@Idle= 002130.02 5 TimeoutClear 002130.02 5 LineState(iLineId).iVgsIdx = 0 002130.02 5 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE 002130.02 5 tapi Reply (LineEvReply) ok 66363 0 002131.06 5 Timer fired EV_TIMEOUT_TIMETOREINITLINE 002131.06 5 ScriptEventCode 9008 iLineState=900 002131.06 5 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 002131.06 5 ReinitTelephony due to IDLE 002131.06 5 tapic lineDeallocateCall(MainCall:65560) 0 002131.22 5 lineOpen(5)=> 002131.22 5 Waiting for a call... 002131.22 5 LineHandle=66175 002131.22 5 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 002134.78 5 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 002134.78 5 ScriptEventCode 9013 iLineState=900 002135.45 5 dial [23,18474456357,405100021,1,2359,MoTuWeThFrSaSu,,,,1,Fun.wav,NONE,Fun.wav,[Queue From]{X:\Start.vgs},60,1,1,,none] 002135.45 0 dial callque update id=23 next call time 0405100023 002135.45 0 dial callque DB update returned 002135.45 5 dial found entry: tel[18474456357] ann[Fun.wav] vgs[NONE] am[Fun.wav] 002135.45 5 Dialing: 18474456357 002135.45 5 MakeCall => 65935 002135.45 5 TimeoutSet 60 EV_TIMEOUT_MAKECALL_NORESPONSE 002135.45 5 TapiCbTrigSet 65935 7002 002136.20 5 tapi Reply (LineEvReply) ok 65935 0 002136.20 5 TapiCbTrigClear 002136.20 5 linedevstate 2048 0 0 002136.20 5 callstate DIALTONE 66312 0 0 002136.20 5 callstate DIALING 66312 0 0 002136.20 5 callstate PROCEEDING 66312 0 0 002136.20 5 callinfo CALLEDID 002136.20 5 callinfo REASON 002136.20 5 Lev_CallerID [0000,] 002136.20 5 callinfo ORIGIN 002156.83 5 callstate CONNECTED 66312,1,0 002156.83 5 WorkingModeTAPI@Connected= 002156.83 5 WorkingModeScript@Connected= 002156.86 5 rv add [QueuedFrom]{X:\Start.vgs} 002156.86 5 rv add [OutDial_RetriesLeft]{1} 002156.86 5 rv add [$RV_STARTTIME]{5/10/2004 12:21:56 AM} 002156.86 5 rv add [$RV_DEVICEID]{5} 002156.86 5 rv add [$RV_CIDNAME]{} 002156.86 5 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 002156.86 5 rv add [$RV_CALLEDNUMBER]{18474456357} 002156.86 0 dial callque delete id=23 002156.86 5 AddRVns [OutDial_Result]{Contacted_Human} 002156.86 5 Live person answered, starting NONE 002156.86 2 tr NewVgsVgm_Goto NONE,,,,,0 002156.86 5 rv add [scriptEnd_Time]{5/10/2004 12:21:56 AM} 002156.86 5 rv add [scriptEnd_Goto_Script]{NONE} 002156.86 5 rv add [scriptEnd_Goto_Module]{} 002156.86 5 rv add [scriptStart_Time]{5/10/2004 12:21:56 AM} 002156.86 5 rv add [scriptStart_CalledFrom_Module]{Phone Message} 002156.86 5 NewVgsVgm_Goto=>Error: NewVgsVgm_Goto_Setup failed 002156.86 0 dial callque update id=23 next call time 0405100023 002156.88 0 dial callque DB update returned 002156.88 5 TimeoutSet 1 EV_TIMEOUT_HANGUP 002157.86 5 Timer fired EV_TIMEOUT_HANGUP 002157.86 5 ScriptEventCode 9001 iLineState=5200 002157.86 5 LsWaitAfterDialingOut EV_TIMEOUT_HANGUP 002157.86 5 rv add [Hangup Time]{5/10/2004 12:21:57 AM} 002157.86 5 Hanging up call... [LsWaitAfterDialingOut] 002157.86 5 RecSoundStop ok 002157.86 5 PlaySoundStop err=0 002157.86 5 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 002157.86 5 Waiting for a call... 002157.86 5 fnHangupCall end 002157.89 5 linedevstate 2048 0 0 002157.89 5 callstate IDLE 66312 0 0 002157.91 5 WorkingMode@Idle= 002157.91 5 TimeoutClear 002157.91 5 LineState(iLineId).iVgsIdx = 0 002157.91 5 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE 002157.91 5 tapi Reply (LineEvReply) ok 66432 0 002158.95 5 Timer fired EV_TIMEOUT_TIMETOREINITLINE 002158.95 5 ScriptEventCode 9008 iLineState=900 002158.95 5 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 002158.95 5 ReinitTelephony due to IDLE 002158.95 5 tapic lineDeallocateCall(MainCall:66312) 0 002159.11 5 lineOpen(5)=> 002159.11 5 Waiting for a call... 002159.11 5 LineHandle=66329 002159.11 5 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 002202.39 5 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 002202.39 5 ScriptEventCode 9013 iLineState=900 Share this post Link to post
Guest Frank Report post Posted 05/10/2004 05:29 AM It is supposed to play Fun.wav Thank you Share this post Link to post
SupportTeam Report post Posted 05/10/2004 05:49 AM You are specifying the "Fun.wav" to be played as a "Welcome" message. You should be using the "Script/Wav" field to specify what the recipient of the call should hear. The Welcome message is only used when a Voice modem is used for an outbound call - it is the announcement used to prompt recipient of call to accept a call. This field is not used when Dialogic card is used - as Dialogic can detect when call is answered. Share this post Link to post
Guest Frank Report post Posted 05/10/2004 03:22 PM Ok, I left field "Welcome" empty and in field "Script/Wav" I used my simple script - play message Soccer.wav My problem is: 1) After hang up Why does it take that long to go to CallFinishScript.vgs? 2) Why does it take that long to start playing Soccer.wav? Thank you 101249.45 5 linedevstate 2048 0 0 101249.45 5 callstate OFFERING 65741 0 4 101249.45 5 Answer the call at 5/10/2004 10:12:49 AM 101249.47 5 lineAnswer(65741) => 65724 101249.47 5 callinfo CALLEDID 101249.47 5 callinfo ORIGIN 101249.47 5 ring 0 101250.02 5 callstate CONNECTED 65741,1,0 101250.02 5 WorkingModeTAPI@Connected= 101250.02 5 WorkingModeScript@Connected= 101250.05 5 Inband detection not enabled 101250.05 5 StartLoadedVgs at 5/10/2004 10:12:50 AM 101250.05 5 AddRVns [scriptsPath]{X:\} 101250.05 5 rv add [$RV_STARTTIME]{5/10/2004 10:12:50 AM} 101250.05 5 rv add [$RV_DEVICEID]{5} 101250.05 5 rv add [$RV_CIDNAME]{} 101250.05 5 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 101250.05 5 rv add [$RV_CIDNUMBER]{} 101250.05 5 tapi Reply (LineEvReply) ok 65724 0 101250.05 5 callinfo MONITORMODES 101250.05 5 TimeoutClear 101250.05 5 [Play 1] Playing 101250.05 5 [Play 1] Playing (1\Welcome.wav) 101250.08 5 PlaySoundStart ok [X:\1\Welcome.wav] 101250.08 5 TimeoutClear 101250.08 5 RunModule PLAY end 101250.08 5 wa(2980,64475000) 101250.08 5 callinfo MONITORMODES 101253.08 5 wb(64475000) 101253.13 5 Play End line[5] (id=644750) 101253.13 5 ScriptEventCode 8001 iLineState=1100 101253.13 5 LsPlayMsg EV_PLAY_FINISHED 101253.13 5 TimeoutSet 10 EV_TIMEOUT_HANGUP 101253.13 5 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE 101253.13 5 ScriptEventCode 9002 iLineState=1101 101253.13 5 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 101253.13 5 TimeoutClear 101253.13 5 [iD_TimeDate_Script] Running vb script:[X:\CallFinishScript.vgs] 101325.44 0 Script Load X:\CallFinishScript.vgs 101325.44 5 Loaded VbsAtHangup into:2 101325.44 5 tapi Reply (LineEvReply) ok 65775 0 101325.44 5 TimeoutClear 101325.44 5 [script] Running VB Script... 101325.45 5 VBScript Run continuing... 101325.45 5 TimeoutClear 101325.45 5 [Phone Message] Send Voice Message 101325.45 0 DialListDB_AddCall '7565128', 0, 1, 2359, MoTuWeThFrSaSu, , 1, , X:\Echo.vgs, X:\Echo.vgs, [QueuedFrom]{X:\Start.vgs}, 60, 0, 0, ESCALATION: 101325.45 5 rv add [Hangup Time]{5/10/2004 10:13:25 AM} 101325.45 5 Hanging up call... [send Voice Messag : Success path not defined] 101325.45 5 HangupCall_Common Mode=AfterHangupRun 101325.45 5 ReinitTelephony due to IDLE 101325.47 5 tapic lineDeallocateCall(MainCall:65741) 0 101325.61 5 lineOpen(5)=> 101325.61 5 Waiting for a call... 101325.63 5 LineHandle=65758 101325.63 5 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 101328.80 5 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 101328.80 5 ScriptEventCode 9013 iLineState=900 101328.84 5 dial [30,7565128,0,1,2359,MoTuWeThFrSaSu,,,,1,NONE,X:\Echo.vgs,X:\Echo.vgs,[QueuedFrom]{X:\Start.vgs},60,0,0,,none] 101328.84 0 dial callque update id=30 next call time 0405101015 101328.84 0 dial callque DB update returned 101328.84 5 dial found entry: tel[7565128] ann[NONE] vgs[X:\Echo.vgs] am[X:\Echo.vgs] 101328.84 5 Dialing: 7565128 101328.84 5 MakeCall => 65793 101328.84 5 TimeoutSet 60 EV_TIMEOUT_MAKECALL_NORESPONSE 101328.84 5 TapiCbTrigSet 65793 7002 101329.59 5 tapi Reply (LineEvReply) ok 65793 0 101329.59 5 TapiCbTrigClear 101329.59 5 linedevstate 2048 0 0 101329.59 5 callstate DIALTONE 65656 0 0 101329.59 5 callstate DIALING 65656 0 0 101329.59 5 callstate PROCEEDING 65656 0 0 101329.59 5 callinfo CALLEDID 101329.61 5 callinfo REASON 101329.61 5 Lev_CallerID [0000,] 101329.61 5 callinfo ORIGIN 101400.66 5 callstate CONNECTED 65656,1,0 101400.66 5 WorkingModeTAPI@Connected= 101400.66 5 WorkingModeScript@Connected= 101400.69 5 rv add [QueuedFrom]{X:\Start.vgs} 101400.69 5 rv add [OutDial_RetriesLeft]{0} 101400.69 5 rv add [$RV_STARTTIME]{5/10/2004 10:14:00 AM} 101400.69 5 rv add [$RV_DEVICEID]{5} 101400.69 5 rv add [$RV_CIDNAME]{} 101400.69 5 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 101400.69 5 rv add [$RV_CALLEDNUMBER]{7565128} 101400.69 0 dial callque delete id=30 101400.69 5 AddRVns [OutDial_Result]{Contacted_Human} 101400.69 5 Live person answered, starting X:\Echo.vgs 101400.69 2 tr NewVgsVgm_Goto X:\Echo.vgs,,,,,0 101400.69 5 rv add [scriptEnd_Time]{5/10/2004 10:14:00 AM} 101400.69 5 rv add [scriptEnd_Goto_Script]{X:\Echo.vgs} 101400.69 5 rv add [scriptEnd_Goto_Module]{} 101400.69 5 rv add [scriptStart_Time]{5/10/2004 10:14:00 AM} 101400.69 5 rv add [scriptStart_CalledFrom_Module]{Phone Message} 101400.69 0 Script Load X:\Echo.vgs 101400.70 5 Loaded X:\Echo.vgs into:3 101400.70 5 AddRVns [scriptsPath]{X:\} 101400.70 5 cl NewVgsVgm_RunModule module not found: 101400.70 2 tr NewVgsVgm_Goto 1 101400.70 2 tr NewVgsVgm_Goto 2 101400.70 5 TimeoutClear 101400.70 5 [Play] Playing 101400.70 5 [Play] Playing (Soccer.wav) 101400.73 5 PlaySoundStart ok [X:\Soccer.wav] 101400.73 5 TimeoutClear 101400.73 5 RunModule PLAY end 101400.73 2 tr NewVgsVgm_Goto end 101400.73 5 wa(602,71539000) 101400.73 5 callinfo MONITORMODES 101401.38 5 wb(71539000) 101401.42 5 Play End line[5] (id=715390) 101401.42 5 ScriptEventCode 8001 iLineState=1100 101401.42 5 LsPlayMsg EV_PLAY_FINISHED 101401.42 5 TimeoutSet 10 EV_TIMEOUT_HANGUP 101401.42 5 rv add [Hangup Time]{5/10/2004 10:14:01 AM} 101401.42 5 Hanging up call... [No Paths leaving Play module [Play]] 101401.42 5 RecSoundStop ok 101401.42 5 PlaySoundStop err=0 101401.42 5 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 101401.44 5 fnHangupCall end 101401.47 5 linedevstate 2048 0 0 101401.47 5 callstate IDLE 65656 0 0 101401.47 5 WorkingMode@Idle= 101401.47 5 TimeoutClear 101401.47 5 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE 101401.47 5 tapi Reply (LineEvReply) ok 65639 0 101402.53 5 Timer fired EV_TIMEOUT_TIMETOREINITLINE 101402.53 5 ScriptEventCode 9008 iLineState=900 101402.53 5 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 101402.53 5 ReinitTelephony due to IDLE 101402.53 5 tapic lineDeallocateCall(MainCall:65656) 0 101402.69 5 lineOpen(5)=> 101402.69 5 Waiting for a call... 101402.69 5 LineHandle=65690 101402.69 5 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 101405.97 5 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 101405.97 5 ScriptEventCode 9013 iLineState=900 Share this post Link to post
SupportTeam Report post Posted 05/10/2004 10:26 PM After hang up Why does it take that long to go to CallFinishScript.vgs? We do not see CallFinishScript.vgs called at all. Is itr set up to be the "Run on Hangup" script for Echo.vgs? Why does it take that long to start playing Soccer.wav? Did the person answering the call say "Hello" or something else which would allow Dialogic card to detect that somebody is on the other end of the line? Share this post Link to post
Guest CallFinishScript Report post Posted 05/11/2004 12:48 AM We do not see CallFinishScript.vgs called at all. It is there. Try ctrl+f and you will find it. Is it set up to be the "Run on Hangup" script for Echo.vgs? What do you mean by that? Do you mean "Script to run when call is finished"? Share this post Link to post
SupportTeam Report post Posted 05/11/2004 01:12 AM see: http://www.voiceguide.com/vghelp/html/Call...ll%20Finish.htm Share this post Link to post
