ttooma Report post Posted 03/28/2003 03:11 AM I have downloaded VG latest version. Loaded on W2k, and Dialogic d/41D. Test with Dialogic software it works ok with test program. Once I load the Voice Guide and try the demo apps Voicemail, all I get is the system reply with a Hangup. I am including the log file. Is the voice file in wav or vox format to play through the dialogic? What diredtory does it look for the files, I presume that it is in the scripts directory and voicemail. Can you help me and tell me where I went wrong. Cheers VoiceGuideLog0328.txt Share this post Link to post
SupportTeam Report post Posted 03/29/2003 07:39 AM The trace file shows that the Wave driver cannot play the sound file VmailSysWelc.wav... 07465 5 [Welcome] Playing (VmailSysWelc.wav) 07505 5 Play Start line[5] err=[0 wavec waveOutOpen(0x0, 0x0, 0x20a9b0, 0x0, 0x0, 0x5) => 32 (WAVERR_BADFORMAT) - format query with wave mapped] file[C:\Program Files\VoiceGuide\Scripts\Voicemail Server\VmailSysWelc.wav] D41D require uLaw saund files to be used: Please see: http://www.katalinatech.com/suppRecomHardware.htm And download the uLaw sound files from: ftp://ftp.katalina.com.au/voice%20MuLaw%2...8bit%20Mono.zip This zip file contains also replacement sound files for all demo scripts - and hence includes VmailSysWelc.wav in uLaw format. Unzip the file and replace the VmailSysWelc.wav currently installed on your system with the new one... Share this post Link to post
