Set Ring Count To 1

[AntonB]

Hi,

 

I want VG receive the call immedietly after 1 ring. I have changed "Answer after X Rings" setting to 1, but VG still receive the call after 3 ring. On a few post on this forum regarding to my issue could be possible by Dialogic card waiting for caller id wich normally bring on the second ring, could you guide me how tho disable caller id on Dialogic coz I cannot found this on Dialogic Documentation

 

Thanks

Anton

[SupportTeam]

Please set the "Report Incoming Call" in Dialogic's TSP Configuration to 0 and restart computer.

 

You may also want to set the 'ring detect' and 'ring end' settings to lower values.

 

This setting does not actually disable CallerID, but it will result in call being answered before CallerID arrives (CallerID arrives between 1st and 2nd ring).