Detecting Answered Call

[Guest vknadagouda]

hi,

i am trying call conferenceing, here i want to detect that the second call is answered and subsequently put in confrence. Tried changing the hookflash setting to !,3, but not able to acheive what i want.

any help is appreciated.

thanks

venkatesh.n

[SupportTeam]

Your telephone company must support this feature before you can use it.

 

If the phone company’s switch does not support conferencing then you will need to use a Dialogic D/41JCT card and place a call on another line on the card and connect the two calls on the card (Dial and Conference feature).

[Guest vknadagouda]

my phone company supports this feature and it is enabled.

[SupportTeam]

What is the actual problem you are seeing? Please describe step by step what is happening on the system.

 

Are you trying 'blind conference' or 'announced conference' ?

[Guest vknadagouda]

well, i am trying 'blind conferenceing'. The scenrio is like this

I have incoming call to my dialogic d/4pci board, subsequently i have script running which says 'connecting to another number', it immediately puts the incoming line on hold', dials the other number and does not set the second number in conference.

i tried after changing to "!,3' instead of '!3' as suggest in the forum.

Then later on i tried to put commas before !, say about 10 nos, so the string looked as ,,,,,,,,,,,,!,3. it worked in this case ie conferencing was possible.

what i need is to detect when the second call is answered and make the conference then.

hope the pbroblem is clear

[SupportTeam]

Sounds like your telephone company will only allow to complete the call conference after the 3rd party has answered the call.

 

You will need to use 'announced conference' option.