Guest JHON77 Report post Posted 06/17/2004 05:30 PM HELLO, I HAVE HAD PROBLEMS WITH MY PBX BECAUSE IT IS NOT POSSIBLE FOR VOICEGUIDE TO GET THE CALLER ID INFORMATION (THIS FEATURE ONLY WORKS WELL WITH PROPRIETARY PHONES). WHAT ARE THE RECOMENDED PBX THAT YOU KNOW FOR SURE VOICEGUIDE CAN GET THE CALLER ID INFO (I KNOW IT IS A PBX LIMITATION, NOT YOURS). MY APPLICATION REQUIRES ABOUT 4 CO LINES AND THIS AMOUNT MIGHT BE INCREMENTED GRADUALLY. THANK YOU VERY MUCH. Share this post Link to post
SupportTeam Report post Posted 06/17/2004 06:01 PM Just look for a PBX which can send CallerID as 'Inband Signaling', or has a CTI link. Ask your local PBX supplier and they will tell you which ones have these features. Quite a few of our customers use the Siemens Hicom PBXs - they support Inband Signaling. Share this post Link to post