Time In Am/pm Hhnn

[CeceJ]

I am trying to use the Say Number module to say the current time in am/pm mode.

It is not working - it returns the time in the 24 hour format or the program hangs

I have tried using $RV_HH$RV_NN (With/without the colon) and $RV_Hour$RV_Minute (With/without the colon)

 

We have VoiceGuide 5.2.1011 Enterprise Edition.

[SupportTeam]

Just tried it on out test system and it worked OK for both 24 hour time and 12 hour am/pm options. ( used $RV_HH$RV_NN )

 

You may want to try updating to v5.2.2 - that's what we use on the test machine here.

 

If you still have problems with v5.2.2 could you please post a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong.

(When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.)

[CeceJ]

I upgraded to version 5.2.2

 

I am still having a problem with time in the am/pm format - it is 12:30 in the after noon and it says 12:30 am

 

In the module I have Time in format HHNN or HH:NN $RV_HH$RV_NN

Say number as Time am/pm HHNN

 

Below is the Event Trace Log

 

 

123042.20 7 linedevstate 2048 0 0

123042.20 7 callstate OFFERING 65725 0 4

123042.20 7 Answer the call at 6/18/2004 12:30:42 PM

123042.21 7 lineAnswer(65725) => 65674

123042.21 7 Lev_CallerID [9018697787,]

123042.21 7 Lev_CallerID [9018697787,]

123042.21 7 callinfo CALLEDID

123042.21 7 callinfo ORIGIN

123042.21 7 ring 0

123042.74 7 callstate CONNECTED 65725,1,0

123042.76 7 WorkingModeTAPI@Connected=

123042.76 7 WorkingModeScript@Connected=

123042.79 7 Inband detection not enabled

123042.79 7 StartLoadedVgs at 6/18/2004 12:30:42 PM

123042.79 7 AddRVns [scriptsPath]{U:\My Documents\VoiceGuide\}

123042.79 7 rv add [$RV_STARTTIME]{6/18/2004 12:30:42 PM}

123042.79 7 rv add [$RV_DEVICEID]{7}

123042.80 7 rv add [$RV_CIDNAME]{}

123042.80 7 AddRVns [PathApp]{C:\Program Files\VoiceGuide\}

123042.80 7 rv add [$RV_CIDNUMBER]{9018697787}

123042.80 7 tapi Reply (LineEvReply) ok 65674 0

123042.80 7 callinfo MONITORMODES

123042.82 7 TimeoutClear

123042.82 7 [CallerID] Evaluate [$RV_CIDNumber]

123042.82 7 RVreplace start: [$RV_CIDNumber]

123042.82 7 RVns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{U:\My Documents\VoiceGuide\}[$RV_STARTTIME]{6/18/2004 12:30:42 PM}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{9018697787}

123042.84 7 RVreplace end: [9018697787]

123042.84 7 .Eval(9018697787)

123042.84 7 rv add [CallerID_Input]{9018697787}

123042.85 7 rv add [CallerID]{9018697787}

123042.85 7 Eval Expr result:[9018697787]

123042.85 7 path {9018697787} not found

123042.87 7 TimeoutClear

123042.87 7 RVreplace start: [$RV_HH$RV_NN]

123042.87 7 RVns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{U:\My Documents\VoiceGuide\}[$RV_STARTTIME]{6/18/2004 12:30:42 PM}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{9018697787}[CallerID_Input]{9018697787}[CallerID]{9018697787}

123042.87 7 RVreplace end: [1230]

123042.88 7 [say] Say numbers: 1230 as Time am/pm - HHNN

123042.88 7 fn PlaySoundStartNumbers YouHaveClockedIn.wav, , 1230, Time am/pm - HHNN

123042.90 7 sVbsFunctionToUse=TimeHHNN

123042.93 7 Started SayNumber VBScript OK. (C:\Program Files\VoiceGuide\data\vbs_7_SayNumber.vbs)

123042.96 7 cl Play_Start YouHaveClockedIn.wav,12.wav,30.wav,am.wav

123042.99 7 PlaySoundStart ok [YouHaveClockedIn.wav,C:\Program Files\VoiceGuide\system\voice\12.wav,C:\Program Files\VoiceGuide\system\voice\30.wav,C:\Program Files\VoiceGuide\system\voice\am.wav]

123043.01 7 TimeoutClear

123043.01 7 wa(4681,41362503)

123043.01 7 callinfo MONITORMODES

123047.70 7 wb(41362503)

123047.74 7 Play End line[7] (id=413625)

123047.74 7 ScriptEventCode 8001 iLineState=1600

123047.76 7 LsSayNbrPlay EV_PLAY_FINISHED

123047.76 7 TimeoutSet 10 EV_TIMEOUT_HANGUP

123047.76 7 TimeoutSet 10 EV_TIMEOUT_HANGUP

123054.41 7 callstate DISCONNECTED 65725,0,0

123054.41 7 ScriptEventCode 9250 iLineState=1600

123054.41 7 LsSayNbrPlay EV_REMOTEPARTY_DISCONNECT

123054.43 7 rv add [Hangup Time]{6/18/2004 12:30:54 PM}

123054.43 7 Hanging up call...

123054.43 7 RecSoundStop ok

123054.45 7 PlaySoundStop err=0

123054.45 7 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

123054.45 7 fnHangupCall end

123054.48 7 linedevstate 2048 0 0

123054.48 7 callstate IDLE 65725 0 0

123054.49 7 WorkingMode@Idle=

123054.49 7 TimeoutClear

123054.54 7 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

123054.54 7 tapi Reply (LineEvReply) ok 65657 0

123055.55 7 Timer fired EV_TIMEOUT_TIMETOREINITLINE

123055.55 7 ScriptEventCode 9008 iLineState=900

123055.55 7 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

123055.55 7 ReinitTelephony due to IDLE

123055.57 7 tapic lineDeallocateCall(MainCall:65725) 0

123055.71 7 lineOpen(7)=>

[SupportTeam]

Please unzip attached file and place it in VoiceGuide's \system\vbs\ subdirectory, overwriting previous file.

 

Looks like there was bug in the AM/PM time speaking script, the new attached version fixes this problem.

lib_num2wav.zip