Guest James Report post Posted 06/24/2004 01:52 AM I'm having a problem, in which the program can make outbound calls but will not display that I am receiving an incoming one, nor will it answer it. I can hear and record fine when in an outbound callit just won't answer or show incoming call. I am using Windows XP and a new 56k PCI data/fax/voice modem. What might the problem be? Share this post Link to post
Guest James again Report post Posted 06/24/2004 01:57 AM Actually I tried using the Event Trace Log and it came out with this: 185507.22 0 callstate OFFERING 66343 0 4 185507.30 0 ring 1 185507.32 0 Answer the call at 6/23/2004 6:55:07 PM 185507.32 0 AnswerTheCall: Evaluation time expired <--------- 185508.59 0 Lev_CallerID [818xxx6442,] 185508.60 0 Answer the call at 6/23/2004 6:55:08 PM 185508.61 0 AnswerTheCall: Evaluation time expired<--------- 185520.59 0 callstate IDLE 66343 0 0 185520.59 0 WorkingMode@Idle=Offered 185520.61 0 TimeoutClear 185520.62 0 LineState(iLineId).iVgsIdx = 0 185520.63 0 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE 185521.59 0 Timer fired EV_TIMEOUT_TIMETOREINITLINE 185521.60 0 ScriptEventCode 9008 iLineState=900 185521.61 0 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 185521.62 0 ReinitTelephony due to IDLE 185521.64 0 tapic lineDeallocateCall(MainCall:66343) 0 185521.91 0 lineOpen(0)=> 185521.93 0 Waiting for a call... 185521.94 0 LineHandle=66394 185521.96 0 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 185524.98 0 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 185525.00 0 ScriptEventCode 9013 iLineState=900 Why is it saying this, I just downloaded the program last night? Share this post Link to post
SupportTeam Report post Posted 06/24/2004 02:55 AM If you have "AnswerTheCall: Evaluation time expired" in your trace log then you should also be seeing a registration form popping up at the same time. From http://www.voiceguide.com/vgFeatures.htm : Trial version limitations: Needs restarting every 1 hour. VG Dialer will only call up to 10 telephone numbers. 20 module script limit. Can control 4 lines. Apart from the just stated, all features of Enterprise+Dialer version available. Just restart VG and it'll be good for another hour. You can test VG like this for as long as you like. Share this post Link to post