Guest LUIS Report post Posted 06/28/2004 06:13 PM I have dialogic 4/ pci card running W2000 everything works great except after the selection is made when someone call and press a key, ex: "1" to play the wav file for that number take 8 seconds, for my customers looks that nobody is there, how do I make that time shorter? The files Im using are PCM 8,000 hz 16 bit mono. Thanks Share this post Link to post
Guest Stu Report post Posted 06/28/2004 09:59 PM Did you limit the number of digits that can be entered to one? If you leave it variable, there is a period of time it waits for additional input. For single digit responses, I use the play command and then add digit paths for each valid digit. Share this post Link to post
SupportTeam Report post Posted 06/28/2004 11:03 PM Are you using a "Play" module or a "Get Numbers" module? Can you post a copy of the script that you are using? Share this post Link to post
Guest Guest Report post Posted 06/29/2004 01:42 PM I'm using a "Play" module module? I will send a copy of the script tomorrow. thanks for your help. Share this post Link to post
Guest LUIS Report post Posted 07/07/2004 01:44 PM Problem Solved. Thanks STU ! Share this post Link to post