D/4pci Dialogic Detect

[Guest Merzik Agaiby]

I have a dialogic card D/4PCI, its driver installed successfully but the voiceguide not detect it and not list it in the devices list.

[SupportTeam]

Have you gone through all the steps as per: http://www.voiceguide.com/vghelp/html/Inst...allDialogic.htm

[Guest Merzik Agaiby]

we do not install the TAPI driver succfully because we did not found Dialogic Generation 2 Service on the list of the TAPI provider and also when we click add we did not found it. note(we work on operating system windows XP) please replay as soon as possible.

[SupportTeam]

Which version of Dialogic's System Release drivers are you using?

 

Have you ensured that the "Global Call" option has been enabled when installing the SR drivers? When installing the Dialogic software select 'Custom Installation' option and ensure that the TAPI Drivers and the Global Call option is selected. Global Call needs to be installed in order for the TAPI Driver to be loaded.

 

(as per instructions on: http://www.voiceguide.com/vghelp/html/Inst...llDialogic.htm)

[Guest Merzik Agaiby]

We use Dialogic's System Release drivers 5.1.1 , we install it again and choose custom and select Global call. Now the Dialogic TAPI driver instilled successfully but the Voiveguide does not detect it?

Note: the attach link does not work

[Guest Merzik Agaiby]

Now the dialogic card detected in VoiceGuide but when select one port to start the script found its status "No wav driver found"?

[SupportTeam]

Did you install the card's Wave drivers as per instructions on: http://www.voiceguide.com/vghelp/html/Inst...allDialogic.htm ?