Monitoring Event

[AntonB]

Dear Support,

 

I need to build a little application to monitoring VG Event/Activity (Exactly like VG line state window) what ActiveX/COM function i have to apply on my apps? I have try to using line_state function but still not give a easy understading about what module being accessing, what wav files being playing etc

 

Regards

Anton

[SupportTeam]

Have you had a look at the VgEventsCatcher sample VB project?

see: VG's \Scripts\VgEventsCatcher\ subdirectory.

[AntonB]

Have you had a look at the VgEventsCatcher sample VB project?

 

Yes, I use this sample as template, but this sample not returning info about what "module being accessing, what wav files being playing etc"

 

Rgrds

[SupportTeam]

Not every event is being sent though this interface.

 

What events in particular do you need to monitor and why?

[AntonB]

Hi,

 

My VG server/PC located on Network Operation Center Room wich only authorized user can entering in.

Somebody act as CC Admin have to monitoring all VG activity remotely. We not allow user use Remote Application like PC Enywhere to monitoring it, so I have to develop some application (using winsock) to send VG activity to CC Admin Computer.

CC Admin must know what module being accesed by VG in realtime, the Information seem like :

line 5 [ModuleName] Running XXXX.vbs

line 6 [ModuleName] GetNumber XXX

..................

 

any suggestion?

 

Rgrds

[SupportTeam]

I'd suggest running a command from a Run Program module (or use some VBScript) from within the VoiceGuide script itself which has the effect of sending info that caller has reached a particular point in the script.

 

eg. there are command line tools out there which can send SNMP traps and then you can use any SNMP monitoring tool to monitor and alert based on those traps being sent.

Or you could write your own IP based alerting system - it's quite easy to send IP messages using command line tools (or VBScript).

[AntonB]

Ok thanks