Callerid With Phone Extensions

[CeceJ]

We are using our VoiceGuide System as a Timeclock.

Some employees clock in/out from the home office and some clock in/out from outside the office. We need to be able to use caller_id. From outside the office everything is working fine. From inside the office – we dial the extension for the time clock computer – timeclock answers – $RV_CIDNUMBER is Null and the Voiceguide program goes to the next step. This is when the phone system is sending the extension – in this case 213 and the voiceguide program is looking for a Social Security Number. This gives a long pause to the employee that is clocking in/out.

I want to be able to detect no callerid and not allow them to clock in/out.

 

This is the log when the VoiceGuide system is called form inside the office using the phone extension.

 

 

091932.69 16 linedevstate 2048 0 0

091932.70 16 callstate OFFERING 66863 0 4

091932.70 16 No old processes from last call (could not obtain handle) 2564, 0

091932.72 16 Answer the call at 07/29/2004 9:19:32 AM

091932.72 16 lineAnswer(66863) => 66974

091932.73 16 callinfo CALLEDID

091932.75 16 callinfo ORIGIN

091932.75 16 ring 0

091933.28 16 callstate CONNECTED 66863,1,0

091933.28 16 WorkingModeTAPI@Connected=

091933.30 16 WorkingModeScript@Connected=

091933.30 16 Inband detection not enabled

091933.30 16 StartLoadedVgs at 07/29/2004 9:19:33 AM

091933.31 16 AddRVns [scriptsPath]{C:\VoiceGuide_Timeclock\}

091933.33 16 rv add [$RV_STARTTIME]{07/29/2004 9:19:33 AM}

091933.33 16 rv add [$RV_DEVICEID]{16}

091933.34 16 rv add [$RV_CIDNAME]{}

091933.34 16 AddRVns [PathApp]{C:\Program Files\VoiceGuide\}

091933.34 16 rv add [$RV_CIDNUMBER]{}

091933.36 16 tapi Reply (LineEvReply) ok 66974 0

091933.38 16 callinfo MONITORMODES

091933.38 16 TimeoutClear

091933.38 16 [CallerID] Evaluate [$RV_CIDNumber]

091933.39 16 RVreplace start: [$RV_CIDNumber]

091933.39 16 RVns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\VoiceGuide_Timeclock\}[$RV_STARTTIME]{07/29/2004 9:19:33 AM}[$RV_DEVICEID]{16}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}

091933.41 16 RVreplace end: []

091933.41 16 .Eval()

091933.41 16 rv add [CallerID_Input]{}

091933.42 16 rv add [CallerID]{}

091933.42 16 Eval Expr result:[]

091933.44 16 path {} not found

091933.44 16 dtmf * (66863,42,2)

091933.45 16 ScriptEventCode 42 iLineState=5900

091933.45 16 TimeoutClear

091933.45 16 [CallerIDWasSentRequestSSN] Number Input

091933.47 16 [CallerIDWasSentRequestSSN] Playing (EnterSocialSecurityNumber.wav)

091933.56 16 PlaySoundStart ok [C:\VoiceGuide_Timeclock\EnterSocialSecurityNumber.wav]

091933.58 16 TimeoutClear

091933.59 16 wa(3302,53723400)

091933.59 16 callinfo MONITORMODES

091933.73 16 dtmf 2 (66863,50,2)

091933.75 16 ScriptEventCode 50 iLineState=1300

091933.75 16 LsGetNbrsPlayWelcMsg 2

091933.83 16 PlaySoundStop err=0

091933.83 16 [CallerIDWasSentRequestSSN] Number Input 2

091933.84 16 path {2} not found

091933.84 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091934.02 16 dtmf 1 (66863,49,2)

091934.02 16 ScriptEventCode 49 iLineState=1301

091934.03 16 LsGetNbrsRxDigits 1

091934.03 16 [CallerIDWasSentRequestSSN] Number Input 21

091934.03 16 path {21} not found

091934.05 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091934.31 16 dtmf 3 (66863,51,2)

091934.33 16 ScriptEventCode 51 iLineState=1301

091934.34 16 LsGetNbrsRxDigits 3

091934.38 16 [CallerIDWasSentRequestSSN] Number Input 213

091934.39 16 path {213} not found

091934.39 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091940.86 16 Timer fired EV_TIMEOUT_ENTERDATA

091940.86 16 ScriptEventCode 9006 iLineState=1301

091940.86 16 LsGetNbrsRxDigits EV_TIMEOUT_ENTERDATA

091940.88 16 TimeoutClear

091940.88 16 rv add [CallerIDWasSentRequestSSN]{213}

091940.89 16 [CallerIDWasSentRequestSSN] Playing (EnterSocialSecurityNumber.wav)

091940.98 16 PlaySoundStart ok [C:\VoiceGuide_Timeclock\EnterSocialSecurityNumber.wav]

091941.00 16 TimeoutClear

091941.02 16 wa(3302,54465600)

091941.03 16 callinfo MONITORMODES

091943.64 16 dtmf 1 (66863,49,2)

091943.64 16 ScriptEventCode 49 iLineState=1300

091943.66 16 LsGetNbrsPlayWelcMsg 1

091943.73 16 PlaySoundStop err=0

091943.75 16 [CallerIDWasSentRequestSSN] Number Input 1

091943.75 16 path {1} not found

091943.75 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091943.91 16 dtmf 1 (66863,49,2)

091943.91 16 ScriptEventCode 49 iLineState=1301

091943.91 16 LsGetNbrsRxDigits 1

091943.92 16 [CallerIDWasSentRequestSSN] Number Input 11

091943.92 16 path {11} not found

091943.94 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091944.20 16 dtmf 1 (66863,49,2)

091944.22 16 ScriptEventCode 49 iLineState=1301

091944.22 16 LsGetNbrsRxDigits 1

091944.23 16 [CallerIDWasSentRequestSSN] Number Input 111

091944.23 16 path {111} not found

091944.23 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091944.52 16 dtmf 1 (66863,49,2)

091944.52 16 ScriptEventCode 49 iLineState=1301

091944.52 16 LsGetNbrsRxDigits 1

091944.53 16 [CallerIDWasSentRequestSSN] Number Input 1111

091944.53 16 path {1111} not found

091944.55 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091944.81 16 dtmf 1 (66863,49,2)

091944.81 16 ScriptEventCode 49 iLineState=1301

091944.83 16 LsGetNbrsRxDigits 1

091944.83 16 [CallerIDWasSentRequestSSN] Number Input 11111

091944.83 16 path {11111} not found

091944.84 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091945.11 16 dtmf 1 (66863,49,2)

091945.11 16 ScriptEventCode 49 iLineState=1301

091945.13 16 LsGetNbrsRxDigits 1

091945.13 16 [CallerIDWasSentRequestSSN] Number Input 111111

091945.14 16 path {111111} not found

091945.14 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091949.61 16 dtmf 1 (66863,49,2)

091949.61 16 ScriptEventCode 49 iLineState=1301

091949.63 16 LsGetNbrsRxDigits 1

091949.63 16 [CallerIDWasSentRequestSSN] Number Input 1111111

091949.64 16 path {1111111} not found

091949.64 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091949.91 16 dtmf 1 (66863,49,2)

091949.92 16 ScriptEventCode 49 iLineState=1301

091949.92 16 LsGetNbrsRxDigits 1

091949.92 16 [CallerIDWasSentRequestSSN] Number Input 11111111

091949.94 16 path {11111111} not found

091949.94 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091950.20 16 dtmf 1 (66863,49,2)

091950.20 16 ScriptEventCode 49 iLineState=1301

091950.20 16 LsGetNbrsRxDigits 1

091950.22 16 [CallerIDWasSentRequestSSN] Number Input 111111111

091950.22 16 path {111111111} not found

091950.23 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091950.23 16 TimeoutClear

091950.23 16 rv add [CallerIDWasSentRequestSSN]{111111111}

091950.25 16 path {111111111} not found

091950.25 16 AddRVns [CallerIDWasSentRequestSSN_PathTaken]{success}

091950.25 16 TimeoutClear

091950.27 16 [CheckForValidSSN] DB Query

091950.27 16 db Jet mode used (To use ODBC mode specify ODBC Connect string)

091950.28 16 RVreplace start: [select * from employeestatus where SocialSecurityNumber = '$RV[CallerIDWasSentRequestSSN]']

091950.28 16 RVns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\VoiceGuide_Timeclock\}[$RV_STARTTIME]{07/29/2004 9:19:33 AM}[$RV_DEVICEID]{16}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[CallerID_Input]{}[CallerID]{}[CallerIDWasSentRequestSSN]{21

}[CallerIDWasSentRequestSSN]{111111111}[CallerIDWasSentRequestSSN_PathTaken]{suc

ess}

091950.30 16 RVreplace end: [select * from employeestatus where SocialSecurityNumber = '111111111']

091950.31 16 db About to execute a Retrieve type operation [select * from employeestatus where SocialSecurityNumber = '111111111']

091950.31 16 db [CheckForValidSSN] no records found.

091950.33 16 TimeoutClear

091950.34 16 [invalidSSN] Playing

091950.34 16 [invalidSSN] Playing (re-enterSocialSecurityNumber.wav)

091950.44 16 PlaySoundStart ok [C:\VoiceGuide_Timeclock\re-enterSocialSecurityNumber.wav]

091950.44 16 TimeoutClear

091950.44 16 RunModule PLAY end

091950.45 16 wa(4022,55410900)

091950.47 16 callinfo MONITORMODES

091954.64 16 wb(55410900)

091954.67 16 Play End line[16] (id=554109)

091954.67 16 ScriptEventCode 8001 iLineState=1100

091954.69 16 LsPlayMsg EV_PLAY_FINISHED

091954.69 16 TimeoutSet 10 EV_TIMEOUT_HANGUP

091954.69 16 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE

091954.70 16 ScriptEventCode 9002 iLineState=1101

091954.70 16 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE

091954.72 16 TimeoutClear

091954.72 16 [CallerIDWasSentRequestSSN] Number Input

091954.73 16 [CallerIDWasSentRequestSSN] Playing (EnterSocialSecurityNumber.wav)

091954.83 16 PlaySoundStart ok [C:\VoiceGuide_Timeclock\EnterSocialSecurityNumber.wav]

091954.84 16 TimeoutClear

091954.86 16 wa(3302,55850000)

091954.88 16 callinfo MONITORMODES

091958.25 16 wb(55850000)

091958.28 16 Play End line[16] (id=558500)

091958.28 16 ScriptEventCode 8001 iLineState=1300

091958.28 16 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED

091958.30 16 TimeoutSet 10 EV_TIMEOUT_HANGUP

091958.30 16 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

091958.92 16 dtmf C (66863,67,2)

091958.94 16 ScriptEventCode 67 iLineState=1301

091958.94 16 LsGetNbrsRxDigits C

091959.22 16 dtmf C (66863,67,2)

091959.23 16 ScriptEventCode 67 iLineState=1301

091959.23 16 LsGetNbrsRxDigits C

091959.53 16 dtmf C (66863,67,2)

091959.53 16 ScriptEventCode 67 iLineState=1301

091959.53 16 LsGetNbrsRxDigits C

092000.23 16 callstate DISCONNECTED 66863,0,0

092000.23 16 ScriptEventCode 9250 iLineState=1301

092000.25 16 LsGetNbrsRxDigits EV_REMOTEPARTY_DISCONNECT

092000.25 16 rv add [CallerIDWasSentRequestSSN]{}

092000.27 16 rv add [Hangup Time]{07/29/2004 9:20:00 AM}

092000.28 16 Hanging up call...

092000.30 16 RecSoundStop ok

092000.31 16 PlaySoundStop err=0

092000.33 16 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

092000.36 16 fnHangupCall end

092000.41 16 linedevstate 2048 0 0

092000.41 16 callstate IDLE 66863 0 0

092000.42 16 WorkingMode@Idle=

092000.42 16 TimeoutClear

092000.45 16 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

092000.45 16 tapi Reply (LineEvReply) ok 66617 0

092001.47 16 Timer fired EV_TIMEOUT_TIMETOREINITLINE

092001.47 16 ScriptEventCode 9008 iLineState=900

092001.47 16 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

092001.48 16 ReinitTelephony due to IDLE

092001.48 16 tapic lineDeallocateCall(MainCall:66863) 0

092001.73 16 lineOpen(16)=>

092001.73 16 Waiting for a call...

092001.75 16 LineHandle=66811

092001.75 16 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

092005.05 16 Timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

092005.05 16 ScriptEventCode 9013 iLineState=900

 

 

Below is the log when the Voice Guide System is called from outside the office.

 

 

093015.72 12 linedevstate 2048 0 0

093015.72 12 callstate OFFERING 67189 0 4

093015.72 12 No old processes from last call (could not obtain handle) 2564, 0

093015.72 12 Answer the call at 07/29/2004 9:30:15 AM

093015.73 12 lineAnswer(67189) => 66867

093015.73 12 Lev_CallerID [9018697787,]

093015.73 12 Lev_CallerID [9018697787,]

093015.73 12 callinfo CALLEDID

093015.73 12 callinfo ORIGIN

093015.75 12 ring 0

093016.27 12 callstate CONNECTED 67189,1,0

093016.28 12 WorkingModeTAPI@Connected=

093016.28 12 WorkingModeScript@Connected=

093016.31 12 Inband detection not enabled

093016.31 12 StartLoadedVgs at 07/29/2004 9:30:16 AM

093016.31 12 AddRVns [scriptsPath]{C:\VoiceGuide_Timeclock\}

093016.31 12 rv add [$RV_STARTTIME]{07/29/2004 9:30:16 AM}

093016.33 12 rv add [$RV_DEVICEID]{12}

093016.33 12 rv add [$RV_CIDNAME]{}

093016.33 12 AddRVns [PathApp]{C:\Program Files\VoiceGuide\}

093016.33 12 rv add [$RV_CIDNUMBER]{9018697787}

093016.33 12 tapi Reply (LineEvReply) ok 66867 0

093016.34 12 callinfo MONITORMODES

093016.34 12 TimeoutClear

093016.34 12 [CallerID] Evaluate [$RV_CIDNumber]

093016.36 12 RVreplace start: [$RV_CIDNumber]

093016.36 12 RVns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\VoiceGuide_Timeclock\}[$RV_STARTTIME]{07/29/2004 9:30:16 AM}[$RV_DEVICEID]{12}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{9018697787}

093016.36 12 RVreplace end: [9018697787]

093016.38 12 .Eval(9018697787)

093016.38 12 rv add [CallerID_Input]{9018697787}

093016.38 12 rv add [CallerID]{9018697787}

093016.38 12 Eval Expr result:[9018697787]

093016.39 12 path {9018697787} not found

093016.39 12 TimeoutClear

093016.39 12 [CallerIDWasSentRequestSSN] Number Input

093016.41 12 [CallerIDWasSentRequestSSN] Playing (EnterSocialSecurityNumber.wav)

093016.42 12 PlaySoundStart ok [C:\VoiceGuide_Timeclock\EnterSocialSecurityNumber.wav]

093016.42 12 TimeoutClear

093016.42 12 wa(3302,18017100)

093016.42 12 callinfo MONITORMODES

093019.81 12 Play End line[12] (id=180171)

093019.81 12 ScriptEventCode 8001 iLineState=1300

093019.81 12 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED

093019.81 12 TimeoutSet 10 EV_TIMEOUT_HANGUP

093019.83 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093020.70 12 dtmf 1 (67189,49,2)

093020.70 12 ScriptEventCode 49 iLineState=1301

093020.72 12 LsGetNbrsRxDigits 1

093020.72 12 [CallerIDWasSentRequestSSN] Number Input 1

093020.72 12 path {1} not found

093020.73 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093020.91 12 dtmf 1 (67189,49,2)

093020.92 12 ScriptEventCode 49 iLineState=1301

093020.92 12 LsGetNbrsRxDigits 1

093020.92 12 [CallerIDWasSentRequestSSN] Number Input 11

093020.92 12 path {11} not found

093020.94 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093021.31 12 dtmf 1 (67189,49,2)

093021.31 12 ScriptEventCode 49 iLineState=1301

093021.31 12 LsGetNbrsRxDigits 1

093021.31 12 [CallerIDWasSentRequestSSN] Number Input 111

093021.33 12 path {111} not found

093021.33 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093021.61 12 dtmf 1 (67189,49,2)

093021.61 12 ScriptEventCode 49 iLineState=1301

093021.61 12 LsGetNbrsRxDigits 1

093021.63 12 [CallerIDWasSentRequestSSN] Number Input 1111

093021.63 12 path {1111} not found

093021.63 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093021.81 12 dtmf 1 (67189,49,2)

093021.81 12 ScriptEventCode 49 iLineState=1301

093021.81 12 LsGetNbrsRxDigits 1

093021.83 12 [CallerIDWasSentRequestSSN] Number Input 11111

093021.83 12 path {11111} not found

093021.83 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093022.20 12 dtmf 1 (67189,49,2)

093022.20 12 ScriptEventCode 49 iLineState=1301

093022.22 12 LsGetNbrsRxDigits 1

093022.22 12 [CallerIDWasSentRequestSSN] Number Input 111111

093022.22 12 path {111111} not found

093022.23 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093025.81 12 dtmf 1 (67189,49,2)

093025.81 12 ScriptEventCode 49 iLineState=1301

093025.81 12 LsGetNbrsRxDigits 1

093025.81 12 [CallerIDWasSentRequestSSN] Number Input 1111111

093025.83 12 path {1111111} not found

093025.83 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093026.02 12 dtmf 1 (67189,49,2)

093026.02 12 ScriptEventCode 49 iLineState=1301

093026.03 12 LsGetNbrsRxDigits 1

093026.05 12 [CallerIDWasSentRequestSSN] Number Input 11111111

093026.05 12 path {11111111} not found

093026.05 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093026.22 12 dtmf 1 (67189,49,2)

093026.22 12 ScriptEventCode 49 iLineState=1301

093026.22 12 LsGetNbrsRxDigits 1

093026.23 12 [CallerIDWasSentRequestSSN] Number Input 111111111

093026.23 12 path {111111111} not found

093026.23 12 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

093026.23 12 TimeoutClear

093026.25 12 rv add [CallerIDWasSentRequestSSN]{111111111}

093026.25 12 path {111111111} not found

093026.25 12 AddRVns [CallerIDWasSentRequestSSN_PathTaken]{success}

093026.27 12 TimeoutClear

093026.27 12 [CheckForValidSSN] DB Query

093026.28 12 db Jet mode used (To use ODBC mode specify ODBC Connect string)

093026.28 12 RVreplace start: [select * from employeestatus where SocialSecurityNumber = '$RV[CallerIDWasSentRequestSSN]']

093026.28 12 RVns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\VoiceGuide_Timeclock\}[$RV_STARTTIME]{07/29/2004 9:30:16 AM}[$RV_DEVICEID]{12}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{9018697787}[CallerID_Input]{9018697787}[CallerID]{9018697787}

CallerIDWasSentRequestSSN]{111111111}[CallerIDWasSentRequestSSN_PathTaken]{succe

s}

093026.30 12 RVreplace end: [select * from employeestatus where SocialSecurityNumber = '111111111']

093026.30 12 db About to execute a Retrieve type operation [select * from employeestatus where SocialSecurityNumber = '111111111']

093026.31 12 db [CheckForValidSSN] no records found.

093026.31 12 TimeoutClear

093026.31 12 [invalidSSN] Playing

093026.33 12 [invalidSSN] Playing (re-enterSocialSecurityNumber.wav)

093026.33 12 PlaySoundStart ok [C:\VoiceGuide_Timeclock\re-enterSocialSecurityNumber.wav]

093026.34 12 TimeoutClear

093026.34 12 RunModule PLAY end

093026.34 12 wa(4022,19009300)

093026.34 12 callinfo MONITORMODES

093030.44 12 Play End line[12] (id=190093)

093030.45 12 ScriptEventCode 8001 iLineState=1100

093030.47 12 LsPlayMsg EV_PLAY_FINISHED

093030.47 12 TimeoutSet 10 EV_TIMEOUT_HANGUP

093030.47 12 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE

093030.47 12 ScriptEventCode 9002 iLineState=1101

093030.48 12 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE

093030.48 12 TimeoutClear

093030.48 12 [CallerIDWasSentRequestSSN] Number Input

093030.50 12 [CallerIDWasSentRequestSSN] Playing (EnterSocialSecurityNumber.wav)

093030.50 12 PlaySoundStart ok [C:\VoiceGuide_Timeclock\EnterSocialSecurityNumber.wav]

093030.50 12 TimeoutClear

093030.50 12 wa(3302,19426500)

093030.52 12 callinfo MONITORMODES

093032.44 12 callstate DISCONNECTED 67189,0,0

093032.44 12 ScriptEventCode 9250 iLineState=1300

093032.45 12 LsGetNbrsPlayWelcMsg EV_REMOTEPARTY_DISCONNECT

093032.45 12 rv add [Hangup Time]{07/29/2004 9:30:32 AM}

093032.45 12 Hanging up call...

093032.47 12 RecSoundStop ok

093032.53 12 PlaySoundStop err=0

093032.55 12 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

093032.55 12 fnHangupCall end

093032.59 12 linedevstate 2048 0 0

093032.61 12 callstate IDLE 67189 0 0

093032.64 12 WorkingMode@Idle=

093032.64 12 TimeoutClear

093032.67 12 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

093032.67 12 tapi Reply (LineEvReply) ok 65738 0

093033.66 12 Timer fired EV_TIMEOUT_TIMETOREINITLINE

093033.66 12 ScriptEventCode 9008 iLineState=900

093033.66 12 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

093033.67 12 ReinitTelephony due to IDLE

093033.67 12 tapic lineDeallocateCall(MainCall:67189) 0

093033.83 12 lineOpen(12)=>

093033.83 12 Waiting for a call...

093033.83 12 LineHandle=65939

093033.84 12 TimeoutSet 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

[SupportTeam]

Please post the script which you are using and indicate in which part of the script you have the delay that you'd like to avoid.