Processing Credit Card

[Guest fsoudbakhsh]

Do you have any suggestion for me to put customer on hole while I process their card on other line and record the response into the database? Which module should I use?

 

To use other line I am using send voice message module. But it will hang up as soon as it dials the number.

 

I tried the paging module it does the same.

 

The transfer module gave me an error “no other free line to dial.”

 

I used “on {timeout 60} goto [ get approveOrReject]

 

But timeout command is not working for message module nor paging module.

 

My plan is to dial the processing card with message module which transfer the result variable of credit card information to the scrip that transfer credit card information to voice processing card.

 

When voice processing card replay “approve” or “reject” number I will insert the approve and reject number into the database.

 

In the scrip that hold the customer on line, after 60 sec I will check the data base to see if there is any data in approve or reject field. If it is I will announce the result to customer otherwise I will repeat looking for approve or reject field for 3 times more.

 

I really need to hear what you suggestion.

Farzad

[SupportTeam]

Just use a normal Play module to play a sound file to caller...