How To Integrate Voiceguide To Website?

[Guest Jack_VR]

Hi there,

 

We've purchased the auto-dialler system, but I have some questions about it, here is the list of them:

 

1. Does auto-dialler system have any interface (API) that we can integrate it in to our website?

 

2. We need to implement online payment system, so is it possible that we can get the client's credit card number and expire date from his keypad, forward the data to our payment company through our web site, get the result from the company, and tell the client the result while he's still on hold?

 

Regards,

Jack

[Guest Jack_VR]

one more question:

 

3. If we ask the client to key in a 16 digit credit card AND and expiry date, we are asking for too much information at once. we need to know how to make the credit card information 2 steps:

 

step 1: 16 digit number

 

step 2: expiry date.

 

the question is: how will we prompt them for step 2 and capture the information for step 1 and step 2?

 

Jack

[SupportTeam]

Does auto-dialler system have any interface (API) that we can integrate it in to our website?

See the section of the Help file which covers the COM functions.

 

We need to implement online payment system, so is it possible that we can get the client's credit card number and expire date from his keypad, forward the data to our payment company through our web site, get the result from the company, and tell the client the result while he's still on hold?

Yes. Actually we also sell ready made VoiceGuide scripts which can process payments in real time, see: http://www.voiceguide.com/suppSampleScripts.htm

 

how will we prompt them for step 2 and capture the information for step 1 and step 2?

All entered info is stored in the Result Variables for that module. See: http://www.voiceguide.com/vghelp/html/Resu...ltVariables.htm