yona Report post Posted 09/09/2004 06:10 PM Hi all I use a dialogic d/4 board to answer the phone I have connected 4 extensions from my BPX which are all ringing at the same time so I wrote this code (($RV_LINEID = 7) and ($RV_RINGCOUNT > 2) )) or (($RV_LINEID = 8) and ($RV_RINGCOUNT > 4) )) or (($RV_LINEID = 9) and ($RV_RINGCOUNT > 6) )) or (($RV_LINEID = 10) and ($RV_RINGCOUNT > 8) )) Is there a better way of doing this? TIA_YONA Share this post Link to post
SupportTeam Report post Posted 09/09/2004 06:17 PM This is pretty much the only approach to ensure that only one of the lines picks up the call in a situation where all the extensions ring at once. Share this post Link to post
yona Report post Posted 09/09/2004 07:13 PM Thanks. Is there someting like this (($RV_LINEID = 7) and ($RV_RINGCOUNT > 2) )) or (($RV_LINEID = 8) and ($RV_RINGCOUNT > 2) AND $RV_LINEID_7_IS_IN_USE )) or (($RV_LINEID = 9) and ($RV_RINGCOUNT > 2) AND $RV_LINEID_7_8_IS_IN_USE )) or (($RV_LINEID = 10) and ($RV_RINGCOUNT > 2) AND $RV_LINEID_7_8_9_IS_IN_USE )))) Share this post Link to post
SupportTeam Report post Posted 09/09/2004 08:06 PM No. You will need to use the different ring counts approach. Share this post Link to post