Toreandre Report post Posted 09/09/2004 10:50 PM I didn't receive any post about my timeout trouble, so i try to attach again my log. The trouble is the same : I call my number , i digit 3 to transfer the call, the transfered call didn't answered, the script restart. I would like to put in the end a voice that let me to leave a message or waiting for answered. 0908tw.txt Share this post Link to post
SupportTeam Report post Posted 09/10/2004 07:25 AM Have you tried using 'Announced Transfer' option, and then you can send call to voicemail using the "on {fail} ... path. Share this post Link to post
Toreandre Report post Posted 09/10/2004 08:26 PM But if i try 'announced transfer' the operator must digit 1 to accept the call? I want it invisible! Share this post Link to post
SupportTeam Report post Posted 09/10/2004 08:32 PM I want it invisible! You need to have a CTI link to the PBX if you want to make this happen reliably... Does you PBX support any CTI integration links? Share this post Link to post
SupportTeam Report post Posted 09/12/2004 04:49 AM Computer Telephony Integration. It mans that your PBX has a connection which can be used to send data to a computer about what is happening to the calls that are on the PBX. Share this post Link to post