Guest joshmouch Report post Posted 09/10/2004 07:46 PM I've purchased a license for VoiceGuide to use my Dialogic card. I had that working. However, when I added a voicemodem to the computer, so that I could also receive faxes from the same machine, VoiceGuide started complaining about an invalid license. I assume that it started keying the license off of the voicemodem card instead of the Dialogic card. Since then, I took the voicemodem out, and VoiceGuide stopped complaining about the license, but now VoiceGuide no longer picks up any calls. It shows a status of "Waiting for call..." but never actually picks up. In conclusion, I have two problems: 1. I need to be able to put the voicemodem card in the computer, so I either need a new license that allows this or some other means to get VoiceGuide working with this setup. 2. I need to get VoiceGuide to answer period. I can continue looking into problem #2 and I'll let you know if I find an answer, but #1 I can't fix on my own. :-) Share this post Link to post
SupportTeam Report post Posted 09/10/2004 08:28 PM Could you please post a copy of VoiceGuide's Debug Printout which captures an incoming call, this will allow us to see what is going wrong. (When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.) Share this post Link to post
Guest Guest_Josh Report post Posted 09/12/2004 09:21 PM Do you want the debug with or without the faxmodem added? I'm more concerned about getting things working with a faxmodem also added, but I think I need a different key for that... or maybe a patch that ignores the voicemodem if a dialogic card is installed. Share this post Link to post
SupportTeam Report post Posted 09/13/2004 12:10 AM The debug trace should capture the error so that we can see what is going wrong. Share this post Link to post
Guest Guest_Josh Report post Posted 09/27/2004 06:29 PM I've received two different errors. The first was that there was an invalid license, but after I received that one, I haven't been able to get it back. Now I get a "Wave Driver Not Installed..." status. As I said above, this is only when I add a fax card. Once I remove the fax card, I continue to receive this message until I uninstall and reinstall VoiceGuide, at which point it begins working again. Here are the logs you requested. I cleared them and then loaded the program once so that they would be extra relavent. -------0927vgm.txt------- 142620.58 0 ApiMode=[TAPI] 142620.61 0 Tapi device 10 is: Analog Line 4(dxxxB1C4) 142620.61 0 Tapi device 9 is: Analog Line 3(dxxxB1C3) 142620.61 0 Tapi device 8 is: Analog Line 2(dxxxB1C2) 142620.61 0 Tapi device 7 is: Analog Line 1(dxxxB1C1) 142620.61 0 Tapi device 6 is: H323 Line 142620.61 0 Tapi device 5 is: IPCONF LINE 142620.61 0 Tapi device 4 is: LPT1T 142620.61 0 Tapi device 3 is: WAN Miniport (L2TP) 142620.63 0 Tapi device 2 is: RAS VPN Line 0 142620.63 0 Tapi device 1 is: RAS PPPoE Line0000 142620.63 0 Tapi device 0 is: U.S. Robotics 56K Faxmodem Win 1807 142620.66 0 init vgmulti ver 5.2.3018 142620.69 0 Inband Signaling Config file not specified 142620.69 0 Loading VMB data begin 142620.69 0 Loading VMB data - about to delete old entries 142620.77 0 Loading VMB data - sorting/ordering 142620.77 0 Loading VMB data end 142620.81 0 init clear settings on 1 devices. 142620.81 6 Initialising... 142620.81 0 init attach vgs on 1 devices. 142620.81 0 Script Load C:\My Documents\Phone answering system\Scripts\Simple Phone answering script.vgs 142620.83 0 init lineopen on 1 devices. 142620.83 0 Calling .lineOpen on device 1 142620.88 6 lineOpen(6)=>Error getting Wave Driver handle for device wave/in LINEERR_NODEVICE 142620.88 6 Wave Driver not installed 142620.89 6 ERROR 5.2.3018 SetNumRings LINEERR_INVALLINEHANDLE [8000002B] 142620.89 6 ERROR 5.2.3018 SetNumRings LINEERR_INVALLINEHANDLE [8000002B] ----------0927tw.txt---------- 142620.546 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,,(null) 142620.546 ------------------------------------------------------------------------------ 142620.546 TAPIWrap OCX v1.84.0, May 20 2004 14:56:36 [For Dialogic Analog] 142620.546 Started at 0927 142620.546 142620.546 ------------------------------------------------------------------------------ 142620.562 linec lineInitialize(0x3101a38, 0x2c90000, 0x2c99b40, TapiWrap, 0x3101a3c) => 0x0 142620.562 tapic lineNegotiateAPIVersion(0x800003ff, 0, 0x10003, 0x20001, 0x197140, 0x12c6e0) 142620.562 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x1a4338) call 142620.562 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x1a4338) => NO_ERROR (0) 142620.562 tapic lineGetIcon(0, 0, 0x197148) 142620.562 tapic lineNegotiateAPIVersion(0x800003ff, 1, 0x10003, 0x20001, 0x1a8048, 0x12c6e0) 142620.562 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x1b5240) call 142620.562 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x1b5240) => NO_ERROR (0) 142620.562 tapic lineGetIcon(1, 0, 0x1a8050) 142620.562 tapic lineNegotiateAPIVersion(0x800003ff, 2, 0x10003, 0x20001, 0x1b5250, 0x12c6e0) 142620.562 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x1c2448) call 142620.562 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x1c2448) => NO_ERROR (0) 142620.562 tapic lineGetIcon(2, 0, 0x1b5258) 142620.562 tapic lineNegotiateAPIVersion(0x800003ff, 3, 0x10003, 0x20001, 0x1c2458, 0x12c6e0) 142620.562 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x1cf650) call 142620.562 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x1cf650) => NO_ERROR (0) 142620.562 tapic lineGetIcon(3, 0, 0x1c2460) 142620.562 tapic lineNegotiateAPIVersion(0x800003ff, 4, 0x10003, 0x20001, 0x1cf660, 0x12c6e0) 142620.562 tapic lineGetDevCaps(0x800003ff, 4, 0x10004, 0, 0x1dc858) call 142620.562 tapic lineGetDevCaps(0x800003ff, 4, 0x10004, 0, 0x1dc858) => NO_ERROR (0) 142620.562 tapic lineGetIcon(4, 0, 0x1cf668) 142620.562 tapic lineNegotiateAPIVersion(0x800003ff, 5, 0x10003, 0x20001, 0x1dc868, 0x12c6e0) 142620.562 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x1e9a60) call 142620.562 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x1e9a60) => NO_ERROR (0) 142620.562 tapic lineGetIcon(5, 0, 0x1dc870) 142620.562 fn TAPI_ERR:LINEERR_OPERATIONUNAVAIL 142620.562 tapic lineNegotiateAPIVersion(0x800003ff, 6, 0x10003, 0x20001, 0x1e9a70, 0x12c6e0) 142620.578 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x1f6c68) call 142620.578 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x1f6c68) => NO_ERROR (0) 142620.578 tapic lineGetIcon(6, 0, 0x1e9a78) 142620.578 tapic lineNegotiateAPIVersion(0x800003ff, 7, 0x10003, 0x20001, 0x1f6c78, 0x12c6e0) 142620.578 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x203e70) call 142620.578 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x203e70) => NO_ERROR (0) 142620.578 tapic lineGetIcon(7, 0, 0x1f6c80) 142620.578 tapic lineNegotiateAPIVersion(0x800003ff, 8, 0x10003, 0x20001, 0x203e80, 0x12c6e0) 142620.578 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x211078) call 142620.578 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x211078) => NO_ERROR (0) 142620.578 tapic lineGetIcon(8, 0, 0x203e88) 142620.578 tapic lineNegotiateAPIVersion(0x800003ff, 9, 0x10003, 0x20001, 0x211088, 0x12c6e0) 142620.578 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x21e280) call 142620.578 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x21e280) => NO_ERROR (0) 142620.578 tapic lineGetIcon(9, 0, 0x211090) 142620.578 tapic lineNegotiateAPIVersion(0x800003ff, 10, 0x10003, 0x20001, 0x21e290, 0x12c6e0) 142620.578 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x22b488) call 142620.578 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x22b488) => NO_ERROR (0) 142620.578 tapic lineGetIcon(10, 0, 0x21e298) 142620.609 ocxfn GetLineCount() 142620.609 ocxfn GetLineName(sLineId=10) 142620.609 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x230b28) call 142620.609 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x230b28) => NO_ERROR (0) 142620.609 ocxfn GetLineName(sLineId=9) 142620.609 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x232470) call 142620.609 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x232470) => NO_ERROR (0) 142620.609 ocxfn GetLineName(sLineId=8) 142620.609 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x232470) call 142620.609 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x232470) => NO_ERROR (0) 142620.609 ocxfn GetLineName(sLineId=7) 142620.609 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x232470) call 142620.609 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x232470) => NO_ERROR (0) 142620.609 ocxfn GetLineName(sLineId=6) 142620.609 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x232470) call 142620.609 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x232470) => NO_ERROR (0) 142620.609 ocxfn GetLineName(sLineId=5) 142620.609 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x232470) call 142620.609 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x232470) => NO_ERROR (0) 142620.609 ocxfn GetLineName(sLineId=4) 142620.609 tapic lineGetDevCaps(0x800003ff, 4, 0x10004, 0, 0x232470) call 142620.609 tapic lineGetDevCaps(0x800003ff, 4, 0x10004, 0, 0x232470) => NO_ERROR (0) 142620.609 ocxfn GetLineName(sLineId=3) 142620.609 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x232470) call 142620.609 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x232470) => NO_ERROR (0) 142620.609 ocxfn GetLineName(sLineId=2) 142620.609 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x232470) call 142620.625 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x232470) => NO_ERROR (0) 142620.625 ocxfn GetLineName(sLineId=1) 142620.625 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x232470) call 142620.625 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x232470) => NO_ERROR (0) 142620.625 ocxfn GetLineName(sLineId=0) 142620.625 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x232470) call 142620.625 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x232470) => NO_ERROR (0) 142620.828 ocxfn LineOpen(sLineId=6) 142620.828 tapic lineNegotiateAPIVersion(0x800003ff, 6, 0x10003, 0x20001, 0x1e9a70, 0x12dfec) 142620.828 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x24af70) call 142620.828 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x24af70) => NO_ERROR (0) 142620.828 tapic lineGetIcon(6, 0, 0x1e9a78) 142620.828 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x24af70) call 142620.828 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x24af70) => NO_ERROR (0) 142620.828 tapic lineOpen(0x800003ff, 6, 0x1e9a6c, 0x10004, 0, 0x1e9a60, 0x4, LINEMEDIAMODE_INTERACTIVEVOICE | LINEMEDIAMODE_AUTOMATEDVOICE, 0) 142620.843 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f10008, wave/in) LINECALLSELECT_LINE hLineInfo 142620.843 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f10008, wave/in) => 0x80000042 LINEERR_NODEVICE 142620.843 fn TAPI_ERR:LINEERR_NODEVICE 142620.843 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f10008, wave/out) LINECALLSELECT_LINE hLineInfo 142620.843 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f10008, wave/out) => 0x80000042 LINEERR_NODEVICE 142620.843 fn TAPI_ERR:LINEERR_NODEVICE 142620.843 ocxfn GetLineName(sLineId=6) 142620.843 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x24af70) call 142620.843 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x24af70) => NO_ERROR (0) 142620.875 wavec waveInGetDevCaps(0x0, 0x12e050, 0x30) => 0 142620.875 wavec waveOutGetDevCaps(0x0, 0x12e01c, 0x34) => 0 142620.875 wave IN:[Dialogic Wave[dxxxB1C1] v16.0 format=0x1, channels=0x1] OUT:[Dialogic Wave[dxxxB1C1] v16.0 format=0x1, channels=0x1, support=0x4] 142620.875 ocxfn LineOpen(6, 0, 0, , ) 142620.875 tapic lineGetID(0x10333, 0, 0, 0x1, 0x24b048, wave/in) LINECALLSELECT_LINE hLineInfo 142620.875 tapic lineGetID(0x10333, 0, 0, 0x1, 0x24b048, wave/in) => 0x80000042 LINEERR_NODEVICE 142620.875 fn TAPI_ERR:LINEERR_NODEVICE 142620.875 ocxfn LineClose(sLineId:6) 142620.875 tapic lineNegotiateAPIVersion(0x800003ff, 6, 0x10003, 0x20001, 0x1e9a70, 0x12ec0c) 142620.875 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x24b070) call 142620.875 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x24b070) => NO_ERROR (0) 142620.875 tapic lineGetIcon(6, 0, 0x1e9a78) ----------0927sw.txt---------- 142620.578 ocxfn LogLevels(10,C:\Program Files\VoiceGuide\log\,sw.txt,0,) 142620.578 ------------------------------------------------------------------------------ 142620.578 SAPIWrap OCX v1.4, May 9 2004 13:44:29 142620.578 Started at 0927 142620.578 142620.578 ------------------------------------------------------------------------------ Share this post Link to post
SupportTeam Report post Posted 09/28/2004 05:15 AM After installing any new TAPI devices on the system it is a good idea to re-run the VoiceGuide configuration wizard. I'd suggest you do that now as the trace suggests that addition of new device has mixed up the TPAI device ID's on this system- so you really should re-run VG config wizard. If you are continuing having problems then I'd say that there is just some sort of a clash between the wave driver's of your Dialogic card and the wave drivers of that fax-modem... Share this post Link to post
Guest License issue Report post Posted 09/28/2004 01:05 PM I reinstalled Voiceguide after the faxmodem was installed. This seems to give me a different error log, but I don't think that was the real issue. The reason I didn't the license error in the last post is because I had to wait a while, I guess. I left voiceguide overnight, and in the morning, I got the "Invalid License" messagebox, just like my original post stated. I've posted a new tw.txt log below. Logging wasn't activated after the reinstall before the "Invalid License" box popped up, so the log just represents a VoiceGuide load. If you need a log up until the box pops up, then I'll have to wait and watch the machine until it pops up again. How long is the internal timeout, exactly, before this message box pops up? --------------tw.txt------------------ 085931.015 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,,(null) 085933.093 tapic lineNegotiateAPIVersion(0x800003ff, 7, 0x10003, 0x20001, 0x1f6c08, 0x12ee28) 085933.093 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24dac8) call 085933.093 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24dac8) => NO_ERROR (0) 085933.093 tapic lineGetIcon(7, 0, 0x1f6c10) 085933.125 linec lineShutdown(0x800003ff) => 0x0 085936.468 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,,(null) 085936.468 ------------------------------------------------------------------------------ 085936.468 TAPIWrap OCX v1.84.0, May 20 2004 14:56:36 [For Dialogic Analog] 085936.468 Started at 0928 085936.468 085936.468 ------------------------------------------------------------------------------ 085936.484 linec lineInitialize(0x3101a38, 0x2c90000, 0x2c99b40, TapiWrap, 0x3101a3c) => 0x0 085936.484 tapic lineNegotiateAPIVersion(0x800003ff, 0, 0x10003, 0x20001, 0x197140, 0x12c6e0) 085936.484 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x1a4338) call 085936.484 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x1a4338) => NO_ERROR (0) 085936.484 tapic lineGetIcon(0, 0, 0x197148) 085936.484 tapic lineNegotiateAPIVersion(0x800003ff, 1, 0x10003, 0x20001, 0x1a8048, 0x12c6e0) 085936.484 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x1b5240) call 085936.484 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x1b5240) => NO_ERROR (0) 085936.484 tapic lineGetIcon(1, 0, 0x1a8050) 085936.484 tapic lineNegotiateAPIVersion(0x800003ff, 2, 0x10003, 0x20001, 0x1b5250, 0x12c6e0) 085936.484 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x1c2448) call 085936.484 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x1c2448) => NO_ERROR (0) 085936.484 tapic lineGetIcon(2, 0, 0x1b5258) 085936.484 tapic lineNegotiateAPIVersion(0x800003ff, 3, 0x10003, 0x20001, 0x1c2458, 0x12c6e0) 085936.484 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x1cf650) call 085936.484 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x1cf650) => NO_ERROR (0) 085936.484 tapic lineGetIcon(3, 0, 0x1c2460) 085936.484 tapic lineNegotiateAPIVersion(0x800003ff, 4, 0x10003, 0x20001, 0x1cf660, 0x12c6e0) 085936.484 tapic lineGetDevCaps(0x800003ff, 4, 0x10004, 0, 0x1dc858) call 085936.484 tapic lineGetDevCaps(0x800003ff, 4, 0x10004, 0, 0x1dc858) => NO_ERROR (0) 085936.484 tapic lineGetIcon(4, 0, 0x1cf668) 085936.484 tapic lineNegotiateAPIVersion(0x800003ff, 5, 0x10003, 0x20001, 0x1dc868, 0x12c6e0) 085936.484 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x1e9a60) call 085936.484 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x1e9a60) => NO_ERROR (0) 085936.484 tapic lineGetIcon(5, 0, 0x1dc870) 085936.500 fn TAPI_ERR:LINEERR_OPERATIONUNAVAIL 085936.500 tapic lineNegotiateAPIVersion(0x800003ff, 6, 0x10003, 0x20001, 0x1e9a70, 0x12c6e0) 085936.500 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x1f6c68) call 085936.500 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x1f6c68) => NO_ERROR (0) 085936.500 tapic lineGetIcon(6, 0, 0x1e9a78) 085936.500 tapic lineNegotiateAPIVersion(0x800003ff, 7, 0x10003, 0x20001, 0x1f6c78, 0x12c6e0) 085936.500 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x203e70) call 085936.500 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x203e70) => NO_ERROR (0) 085936.500 tapic lineGetIcon(7, 0, 0x1f6c80) 085936.500 tapic lineNegotiateAPIVersion(0x800003ff, 8, 0x10003, 0x20001, 0x203e80, 0x12c6e0) 085936.500 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x211078) call 085936.500 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x211078) => NO_ERROR (0) 085936.500 tapic lineGetIcon(8, 0, 0x203e88) 085936.500 tapic lineNegotiateAPIVersion(0x800003ff, 9, 0x10003, 0x20001, 0x211088, 0x12c6e0) 085936.500 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x21e280) call 085936.500 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x21e280) => NO_ERROR (0) 085936.500 tapic lineGetIcon(9, 0, 0x211090) 085936.500 tapic lineNegotiateAPIVersion(0x800003ff, 10, 0x10003, 0x20001, 0x21e290, 0x12c6e0) 085936.500 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x22b488) call 085936.500 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x22b488) => NO_ERROR (0) 085936.500 tapic lineGetIcon(10, 0, 0x21e298) 085936.531 ocxfn GetLineCount() 085936.531 ocxfn GetLineName(sLineId=10) 085936.531 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x230b28) call 085936.531 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x230b28) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=9) 085936.531 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=8) 085936.531 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=7) 085936.531 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=6) 085936.531 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=5) 085936.531 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=4) 085936.531 tapic lineGetDevCaps(0x800003ff, 4, 0x10004, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 4, 0x10004, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=3) 085936.531 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=2) 085936.531 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=1) 085936.531 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x232470) => NO_ERROR (0) 085936.531 ocxfn GetLineName(sLineId=0) 085936.531 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x232470) call 085936.531 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x232470) => NO_ERROR (0) 085936.750 ocxfn LineOpen(sLineId=7) 085936.750 tapic lineNegotiateAPIVersion(0x800003ff, 7, 0x10003, 0x20001, 0x1f6c78, 0x12dfec) 085936.750 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24b2f8) call 085936.750 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24b2f8) => NO_ERROR (0) 085936.750 tapic lineGetIcon(7, 0, 0x1f6c80) 085936.750 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24b2f8) call 085936.750 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24b2f8) => NO_ERROR (0) 085936.750 tapic lineOpen(0x800003ff, 7, 0x1f6c74, 0x10004, 0, 0x1f6c68, 0x4, LINEMEDIAMODE_INTERACTIVEVOICE | LINEMEDIAMODE_AUTOMATEDVOICE, 0) 085936.875 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f10088, wave/in) LINECALLSELECT_LINE hLineInfo 085936.906 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f10088, wave/in) => 0x0 085936.906 tapic lineGetID => 0 085936.906 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f10088, wave/out) LINECALLSELECT_LINE hLineInfo 085936.906 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f10088, wave/out) => 0x0 085936.906 tapic lineGetID => 0 085936.906 ocxfn GetLineName(sLineId=7) 085936.906 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24bcc0) call 085936.906 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24bcc0) => NO_ERROR (0) 085936.906 wavec waveInGetDevCaps(0x0, 0x12e050, 0x30) => 0 085936.906 wavec waveOutGetDevCaps(0x0, 0x12e01c, 0x34) => 0 085936.906 wave IN:[Dialogic Wave[dxxxB1C1] v16.0 format=0x1, channels=0x1] OUT:[Dialogic Wave[dxxxB1C1] v16.0 format=0x1, channels=0x1, support=0x4] 085936.906 ocxfn LineOpen(7, 0, 0, , ) 085936.906 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f102c0, wave/in) LINECALLSELECT_LINE hLineInfo 085936.906 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f102c0, wave/in) => 0x0 085936.906 tapic lineGetID => 0 085936.906 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f102c0, wave/out) LINECALLSELECT_LINE hLineInfo 085936.906 tapic lineGetID(0x10333, 0, 0, 0x1, 0x4f102c0, wave/out) => 0x0 085936.906 tapic lineGetID => 0 085936.906 ocxfn GetLineName(sLineId=7) 085936.906 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24bcc0) call 085936.921 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24bcc0) => NO_ERROR (0) 085936.921 wavec waveInGetDevCaps(0x0, 0x12dfb4, 0x30) => 0 085936.921 wavec waveOutGetDevCaps(0x0, 0x12df80, 0x34) => 0 085936.921 wave IN:[Dialogic Wave[dxxxB1C1] v16.0 format=0x1, channels=0x1] OUT:[Dialogic Wave[dxxxB1C1] v16.0 format=0x1, channels=0x1, support=0x4] 085936.921 ocxfn GetProviderInfo(sLineId=7) 085936.921 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24c008) call 085936.953 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x24c008) => NO_ERROR (0) 085936.953 fn GetProviderInfo => Dialogic 085936.953 ocxfn SilenceDetectSet(sLineId=7, sTimeLen=0, sVolumeLevel=0) 085936.953 ocxfn DialogicScUnroute dxxxB1C1 085936.953 dlgc scbus set DevType1 = LSI, sDlgcDevName=dxxxB1C1 085936.953 dlgc scbus opened dxxxB1C1 as devh=1 085936.968 dlgc scbus dx_getxmitslot() failed dxxxB1C1(1): Error message = Invalid Switching Handler Bus Mode 085941.984 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,,(null) Share this post Link to post
SupportTeam Report post Posted 09/29/2004 04:52 AM Please email support@voiceguide.com with the details of in whose name/company was the license issued. It's pretty strange that you are getting 'invalid license' sometime into the operation of software. Are you sure it says 'invalid license' and is not actually asking you to register the software? Which version of VG are you using? If you have a license for it, was the license issued linked to the Dialogic card (it should have been if you are using a Dialogic card). Share this post Link to post
