Cti Integration

[Guest SOT]

Hello All,

 

I'm anticipating on purchasing the "Voiceguide Enterprise + dialer 24 line", a D/240 PCI-TI card, and a SQL Server license. My question is once I have everything installed and configured how do I integrate a database, VG, website, webchat, or a database GUI? Any suggestion would be greatly appreciated. Thanks.

[SupportTeam]

... you can use VoiceGuide's "DB Query" module to read/set data from/to databases - I'd suggest reading the help file more to familiarize yourself with these features.