Digital-Comfort Report post Posted 09/30/2004 04:21 AM Here is the Event trace Log. You can see exactly what it is doing. I don't understand. Please help ASAP... Thanks. Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\TimeTrack\}[scriptPath]{C:\TimeTrack}[$RV_STARTTIME]{9/29/2004 9:07:09 PM}[$RV_DEVICEID]{0}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Greet Caller]{1}[store Emp ID]{1001}[store Emp ID_PathTaken]{success}[Retrieve Emp In_RowCount]{1}[Retrieve Emp In_1_1]{8:10:00 AM}[Retrieve Emp In_2_1]{8}[Retrieve Emp In_3_1]{9/29/2004} 210731.45 0 rv replace end: [$RV[Retrieve Emp ID_3_1] 210731.46 0 [say Date Logged] Say numbers: [$RV[Retrieve Emp ID_3_1] as Date - MMDDYYYY 210731.46 0 fn PlaySoundStartNumbers [],[],[$RV[Retrieve Emp ID_3_1],Date - MMDDYYYY 210731.46 0 rv replace start: [$RV[Retrieve Emp ID_3_1] 210731.48 0 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\TimeTrack\}[scriptPath]{C:\TimeTrack}[$RV_STARTTIME]{9/29/2004 9:07:09 PM}[$RV_DEVICEID]{0}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Greet Caller]{1}[store Emp ID]{1001}[store Emp ID_PathTaken]{success}[Retrieve Emp In_RowCount]{1}[Retrieve Emp In_1_1]{8:10:00 AM}[Retrieve Emp In_2_1]{8}[Retrieve Emp In_3_1]{9/29/2004} 210731.48 0 rv replace end: [$RV[Retrieve Emp ID_3_1] 210731.55 0 sVbsFunctionToUse=DateMMDDYYYY 210731.63 0 Started SayNumber VBScript OK. (C:\Program Files\VoiceGuide\data\vbs_0_SayNumber.vbs) 210731.73 0 cl Play_Start place$R.wav,monthV[.wav,0.wav 210731.73 0 File not found [place$R.wav] 210731.73 0 File not found [monthV[.wav] 210731.74 0 play set playid=175843 210731.79 0 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\SoundFileNotFound.wav,C:\Program Files\VoiceGuide\system\voice\SoundFileNotFound.wav,C:\Program Files\VoiceGuide\system\voice\0.wav] 210731.79 0 timer clear -------- And when it tries the time...... PM}[$RV_DEVICEID]{0}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Greet Caller]{1}[store Emp ID]{1001}[store Emp ID_PathTaken]{success}[Retrieve Emp In_RowCount]{1}[Retrieve Emp In_1_1]{8:10:00 AM}[Retrieve Emp In_2_1]{8}[Retrieve Emp In_3_1]{9/29/2004} 210727.58 0 rv replace end: [8:10:00 AM] 210727.58 0 [say time In] Say numbers: [8:10:00 AM] as Time am/pm - HHNN 210727.58 0 fn PlaySoundStartNumbers [],[],[8:10:00 AM],Time am/pm - HHNN 210727.59 0 sVbsFunctionToUse=TimeHHNN 210727.63 0 Started SayNumber VBScript OK. (C:\Program Files\VoiceGuide\data\vbs_0_SayNumber.vbs) 210727.72 0 cl Play_Start 60.wav,9.wav,,pm.wav 210727.72 0 play set playid=171828 210727.78 0 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\60.wav,C:\Program Files\VoiceGuide\system\voice\9.wav,C:\Program Files\VoiceGuide\system\voice\pm.wav] 210727.78 0 timer clear -----------And when it tries a simple number...... PM}[$RV_DEVICEID]{0}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Greet Caller]{1}[store Emp ID]{1001}[store Emp ID_PathTaken]{success}[Retrieve Emp In_RowCount]{1}[Retrieve Emp In_1_1]{8:10:00 AM}[Retrieve Emp In_2_1]{8}[Retrieve Emp In_3_1]{9/29/2004} 210740.23 0 rv replace end: [] 210740.23 0 [say Job Number] Say numbers: [] as Number 210740.23 0 fn PlaySoundStartNumbers [],[],[],Number 210740.25 0 sVbsFunctionToUse=Number 210740.28 0 Started SayNumber VBScript OK. (C:\Program Files\VoiceGuide\data\vbs_0_SayNumber.vbs) 210740.38 0 cl Play_Start 0.wav 210740.38 0 play set playid=184453 210740.42 0 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\0.wav] 210740.42 0 timer clear Share this post Link to post
SupportTeam Report post Posted 09/30/2004 08:21 AM [say time In] Say numbers: [8:10:00 AM] as Time am/pm - HHNN You're supplying the time to be said in different format then what you have specified in the - you have selected the Say Number module to speak a time supplied in format "HHNN" - but you are supplying the time in format "H:NN:SS AP/PM" - and looks like the say numbers script is getting a bit confused by that.... [say Job Number] Say numbers: [] as Number No number was supplied to say - so VoiceGuide says "zero"... Share this post Link to post