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Using Scripts W/ A Voice Modem

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I just downloaded the the software yesterday and I will eventually buy it, looks like it offers a lot for $199. However, I have some questions...

 

I'm using a Broadxent v.92 modem and it sounds pretty good. Can I use this setup to get customer interaction on the other end for prompts and transfers and stuff?

 

Also, my system came w/ a soft modem but didn't have voice setup for it. Should this work if I were to find some upgraded drivers or did I have to purchase the Broadxent modem to get it to work (as I did this morning).

 

Thanks.

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You can use whatever voice modem you can get going, but we'd recommend getting Dialogic card for better results.

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