Event Trace Log - Isdn

[AbsoluteControls]

I am using the ISDN version of voice guide with an E1 line. I do not understand how to view the event trace log. In the regular vesion of VG, you can just open the viewer and view the trace as the call porgresses. In the ISDN version the viewer opens but nothing is diplayed. On the bottom there is a box for "log level" which is defaulted to zero. Do I need to change this setting to view the trace?

[SupportTeam]

In ISDN version the surest way to get the traces is to edit the VG.INI's [Log] section as per below:

[Log]

;Automated "log-to-file" logging.

;To turn OFF logging for a particular application set it's entry to 0

;To turn ON all logging for a particular application set it's entry to 10

;all log files are saved in VoiceGuide's \log\ subdirectory

;log files are names as following:

;VoiceGuide: MMDDvgm.txt

;NumberLoader: MMDDtnl.txt

;EmailSender: MMSSes.txt

;TapiWrapOcx: MMDDtw.txt

;SapiWrapOcx: MMDDsw.txt

 

VoiceGuide=10

NumberLoader=10

VoicemailManager=10

EmailSender=10

TapiWrapOcx=10

SapiWrapOcx=10