Setting Up Xp

[Guest Tom Storey]

I've done the following:

 

1. Dialogic cards installed

2. Did "Found New Hardware Wizard" ; Drivers installed OK

3. Started up both cards; Green light on both cards

4. Went to Control Panel; Open Phone and Modem; No Advanced tab

5. Reinstall Global Call 4.1

6. Restarted

7. No Advanced tab

 

Help

[SupportTeam]

strange.. that "Advanced" tab should be there all the time I'd try just installing XP and seeing if its there to begin with... are you using XP Professional?

[Guest Guest]

I found the problem. In your installing guide you say to open Phone and Modem option then select the Advanced tab. But in XP when you open Phone and Modem the first screen you see ask you to enter info on your area code dial out code and so on. It is only after enter this info and pressing next do you get the screen with the Advanced tab. An update, about this step, in your install instructions would maybe help us that do not use Windows that often.

 

Thanks for your help

 

ps The system is up and running and we'll be starting testing of the new registration system today, I hope.