License Upgrade

[aolpl]

I have made a big mistake!

 

I tested software on my server machine with analog modem and than decided to purchase license.

 

After registering, I bought a new dialogic card to make it better.

 

Now I realized, that without dialogic card, my Unique ID was generated by network card. (the worst is, this network card is internal motherboard card).

 

After instaling dialogic I have 2 Unique IDs.

 

Very soon, I would like to upgrade soft to next 4 or 8 lines.

 

This is mean, I need to install all my IVR on better server, than I have it now.

 

What about licencing of already purchased license?

 

It would be great, I can upgrade soft, and at the same time, change my unique ID for dialogic card, which can be moved in the future to any server.

[SupportTeam]

Just send an email to sales@voiceguide.com

 

A new license linked to your Dialogic card will be issued.

[Guest Renato Medeiros]

I have computer with Voice Guide 5.2.2, and I need to change my computer. But this computer runs a service that I can't stop. I know I have to contact you to get a new registration code, because my Unique will change in my new computer, but I need to install Voice Guide in my new computer before uninstall the old, to make the change and my service continue running. So, I'd like to know: when I get my new registration, my old registration code will stop to work? Or can I use it for some hours untill my computer change is done?

[SupportTeam]

when I get my new registration, my old registration code will stop to work?

No. It will continue to run, allowing you to swap over without any interruption to service.