Guest David Gervais Report post Posted 11/30/2004 07:29 PM hi.. i developped this script in the trial demo, and worked fine : Dim xlApp, xlBook, xlSht Dim filename, value1, value2, value3, value4 filename = "c:\test.xls" Set xlApp = CreateObject("Excel.Application") set xlBook = xlApp.WorkBooks.Open(filename) set xlSht = xlApp.activesheet value1 = xlSht.Cells(3, 1) valuen = xlSht.Cells(3, 2) xlBook.Close False xlApp.Quit set xlSht = Nothing Set xlBook = Nothing Set xlApp = Nothing on error resume next Set xlApp = CreateObject("Excel.Application") set xlBook = xlApp.WorkBooks.Open(filename) set xlSht = xlApp.activesheet xlApp.DisplayAlerts = False value1=value1-1 If value1 <= 0 Then value1=valuen voie="gagne" Else voie="perdu" End If vg.Run_ResultReturn $RV_DEVICEID, "ok" 'write data into the spreadsheet xlSht.Cells(3, 1) = value1 xlBook.Save xlBook.Close SaveChanges=True xlApp.Close xlApp.Quit 'always deallocate after use... set xlSht = Nothing Set xlBook = Nothing Set xlApp = Nothing set vg = CreateObject("VoiceGuide.CommandLink") vg.RvSet $RV_LINEID, "counter01", value1 vg.Run_ResultReturn $RV_DEVICEID, voie set vg = Nothing so i buy the pro version; at 99 $, and the line hang up when the script is running ? why ? the trace is : 202828,07 6 linedevstate 2048 0 0 202828,07 6 callstate OFFERING 66051 0 4 202828,07 6 Answer the call at 30/11/2004 20:28:28 202828,09 6 lineAnswer(66051) => 66000 202828,09 6 callinfo CALLEDID 202828,10 6 callinfo ORIGIN 202828,10 6 ring 0 202828,63 6 callstate CONNECTED 66051 1 0 202828,63 6 callstate CONNECTED 66051,1,0 202828,63 6 WorkingModeTAPI@Connected= 202828,63 6 WorkingModeScript@Connected= 202828,67 6 Inband detection not enabled 202828,67 6 StartLoadedVgs at 30/11/2004 20:28:28 202828,67 6 AddRVns [scriptsPath]{C:\Documents and Settings\dave\Bureau\LE COMPTE A REBOUR\} 202828,67 6 AddRVns [scriptPath]{C:\Documents and Settings\dave\Bureau\LE COMPTE A REBOUR} 202828,67 6 rv add [$RV_STARTTIME]{30/11/2004 20:28:28} 202828,69 6 rv add [$RV_DEVICEID]{6} 202828,69 6 rv add [$RV_CIDNAME]{} 202828,69 6 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 202828,70 6 rv add [$RV_CIDNUMBER]{} 202828,70 6 tapi Reply (LineEvReply) ok 66000 0 202828,70 6 callinfo MONITORMODES 202828,70 6 timer clear 202828,70 6 [Play 1] Playing 202828,72 6 [Play 1] Playing (\\X-H9TAKYG8WW5PW\SharedDocs\final\intro.wav) 202828,73 6 play set playid=164494 202828,76 6 PlaySoundStart ok [\\X-H9TAKYG8WW5PW\SharedDocs\final\intro.wav] 202828,77 6 timer clear 202828,77 6 RunModule PLAY end 202828,77 6 wa(10311,16449400) 202828,77 6 callinfo MONITORMODES 202838,27 6 dtmf 2 (66051,50,2) 202838,27 6 ScriptEventCode 50 iLineState=1100 202838,27 6 LsPlayMsg 2 202838,33 6 PlaySoundStop err=0 202838,33 6 rv add [Play 1]{2} 202838,34 6 timer clear 202838,34 6 [Play 4] Playing 202838,34 6 [Play 4] Playing (\\X-H9TAKYG8WW5PW\SharedDocs\choix2.wav) 202838,35 6 play set playid=174118 202838,37 6 PlaySoundStart ok [\\X-H9TAKYG8WW5PW\SharedDocs\choix2.wav] 202838,37 6 timer clear 202838,38 6 RunModule PLAY end 202838,38 6 wa(30887,17411800) 202838,39 6 callinfo MONITORMODES 202841,15 6 dtmf 2 (66051,50,2) 202841,16 6 ScriptEventCode 50 iLineState=1100 202841,16 6 LsPlayMsg 2 202841,23 6 PlaySoundStop err=0 202841,23 6 rv add [Play 4]{2} 202841,23 6 timer clear 202841,23 6 [Run VB Script 19] Running VB Script... 202841,23 6 rv replace start (strlen>500) 202841,24 6 rv ns [PathSysVoice]{}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Documents and Settings\dave\Bureau\LE COMPTE A REBOUR\}[scriptPath]{C:\Documents and Settings\dave\Bureau\LE COMPTE A REBOUR}[$RV_STARTTIME]{30/11/2004 20:28:28}[$RV_DEVICEID]{6}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Play 1]{2}[Play 4]{2} 202841,24 6 eng copy of script ran: vbs_6_1.vbs 202841,28 6 Run Script waiting... (shellid=1388, process=1464) 202841,28 6 timer set 1 EV_TIMEOUT_CHECKONSTATE 202842,13 6 cl RvSet counter01, 47 202842,13 6 ERROR: COM interface not supported in this version. 202842,16 6 cl Run_ResultReturn >>perdu<< 202842,16 6 ERROR: COM interface not supported in this version. 202842,20 6 timer fired EV_TIMEOUT_CHECKONSTATE 202842,20 6 ScriptEventCode 9007 iLineState=1501 202842,20 6 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 202842,20 6 task completed (shellid=1388, process=1464) vgm=11, iRunWait=1, iRunWait_ExeResult_NextVgm=0 202842,21 6 No information returned from program to VG (no VGRUNRESULT_6.TXT or SHLRESLT.TXT) 202842,21 6 rv add [Hangup Time]{30/11/2004 20:28:42} 202842,21 6 Hanging up call... [WaitTillFinished - next module not specified] 202842,23 6 RecSoundStop ok 202842,23 6 PlaySoundStop err=0 202842,23 6 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 202842,23 6 fnHangupCall end 202842,28 6 linedevstate 2048 0 0 202842,28 6 callstate IDLE 66051 0 0 202842,30 6 WorkingMode@Idle= 202842,30 6 timer clear 202842,30 6 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 202842,30 6 tapi Reply (LineEvReply) ok 66255 0 202843,24 6 timer fired EV_TIMEOUT_TIMETOREINITLINE 202843,24 6 ScriptEventCode 9008 iLineState=900 202843,26 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 202843,26 6 ReinitTelephony due to IDLE 202843,27 6 tapic lineDeallocateCall(MainCall:66051) 0 202843,43 6 lineOpen(6)=> 202843,43 6 Waiting for a call... 202843,43 6 LineHandle=66290 202843,44 6 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 202844,26 0 dial start any summary:|6:rdy=0| 202845,27 0 dial start any summary:|6:rdy=0| 202846,28 0 dial start any summary:|6:rdy=0| 202846,44 6 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 202846,44 6 ScriptEventCode 9013 iLineState=900 Share this post Link to post
SupportTeam Report post Posted 11/30/2004 07:59 PM You can see in the trace: ERROR: COM interface not supported in this version. You're using the ActiveX interface functions from within your script - to use these you need the Enterprise version of the software. See: http://www.voiceguide.com/vgFeatures.htm Share this post Link to post
Guest David Gervais Report post Posted 11/30/2004 08:17 PM i've bought it yesterday. Can i cancel it, and take the Enterprise version ???? Share this post Link to post
SupportTeam Report post Posted 12/01/2004 05:44 AM Upgrades to different version within the first month are for the difference in price. (this is mentioned on our WWW order for as well) Share this post Link to post