Ring Tone Converter

[coopers]

We are interested in your products. In its feature playing sound file is supported. is there another feature to convert normal ring tone to sound files of user choice. if yes, how that feature can be used during normal CTI operation.

[SupportTeam]

to convert normal ring tone to sound files of user choice.

This is quite easily done - but the call would need to arrive at VoiceGuide first and then VG would call another number and play the desired ringtone while waiting for other number to answer...

Unless you are a phone company then you would probably need to set up a database which holds the destination number based on the number dialed by caller - essentially assigning a phone number per customer...