Vg Answer Call Then Hangup After 1 Second

[Guest keenuser]

VG version: 5.2.3010

Modem: DLink DU560M Ext USB Voice/Fax/Data

Script: Default AutoAttendant, AutoAttendant.vgs

 

000412.33 13 callstate OFFERING 65844 0 4

000412.33 13 ring 1

000415.23 13 ring 2

000415.23 13 Answer the call at 12-11-2004 12:04:15 AM

000415.23 13 lineAnswer(65844) => 65827

000415.23 13 callstate ACCEPTED 65844 0 0

000417.44 13 tapi Reply (LineEvReply) ok 65827 0

000417.45 13 callstate CONNECTED 65844 0 0

000417.45 13 callstate CONNECTED 65844,0,0

000417.45 13 WorkingModeTAPI@Connected=

000417.45 13 WorkingModeScript@Connected=

000417.45 13 Inband detection not enabled

000417.45 13 StartLoadedVgs at 12-11-2004 12:04:17 AM

000417.45 13 AddRVns [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\more sample scripts\AutoAttendant\}

000417.45 13 AddRVns [scriptPath]{C:\Program Files\VoiceGuide\Scripts\more sample scripts\AutoAttendant}

000417.45 13 rv add [$RV_STARTTIME]{12-11-2004 12:04:17 AM}

000417.45 13 rv add [$RV_DEVICEID]{13}

000417.45 13 rv add [$RV_CIDNAME]{}

000417.45 13 AddRVns [PathApp]{C:\Program Files\VoiceGuide\}

000417.46 13 rv add [$RV_CIDNUMBER]{}

000417.46 13 timer clear

000417.46 13 [Welcome] Number Input

000417.47 13 [Welcome] Playing (C:\Program Files\VoiceGuide\system\voice\20.wav)

000417.47 13 play set playid=184189

000417.76 13 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\20.wav]

000417.76 13 timer clear

000417.76 13 wa(780,18418900)

000418.22 13 callstate DISCONNECTED 65844 1 0

000418.22 13 ScriptEventCode 9250 iLineState=1300

000418.22 13 LsGetNbrsPlayWelcMsg EV_REMOTEPARTY_DISCONNECT

000418.22 13 rv add [Hangup Time]{12-11-2004 12:04:18 AM}

000418.23 13 Hanging up call...

000418.23 13 RecSoundStop ok

000419.54 13 PlaySoundStop err=0

000419.54 13 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

000419.54 13 fnHangupCall end

000419.81 13 callstate IDLE 65844 0 0

000419.81 13 WorkingMode@Idle=

000419.81 13 timer clear

000419.89 13 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

000419.89 13 tapi Reply (LineEvReply) ok 65895 0

000420.79 13 timer fired EV_TIMEOUT_TIMETOREINITLINE

000420.79 13 ScriptEventCode 9008 iLineState=900

000420.79 13 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

000420.80 13 ReinitTelephony due to IDLE

000420.80 13 tapic lineDeallocateCall(MainCall:65844) 0

000422.17 13 lineOpen(13)=>

000422.17 13 Waiting for a call...

000422.17 13 LineHandle=65912

000422.17 13 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

000422.18 0 dial start any summary:|13:rdy=0|

000423.18 0 dial start any summary:|13:rdy=0|

000424.18 0 dial start any summary:|13:rdy=0|

000425.18 13 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

000425.18 13 ScriptEventCode 9013 iLineState=900

[SupportTeam]

Your modem thinks it has heard a busy tone when sound file "20.wav" starts playing. This happens with some modems - they falsely detect the busy tone during playing of sound files. You need to change your modem...