VoiceGuide IVR Software Main Page
Jump to content

Vg Hang When Caller Hangup The Call

Recommended Posts

Hi All,

I have installed Voice Guide version 5.2.3018 (Trial Version) and trying to use it with Voice Modem of D-Link...

The Software is installed smoothly and answering the incomming call...But the problem which i am facing is, when the caller hangup the call, the PC hangs up, but it works perfect when the call is disconnected from Voice Guide...

i am not getting whether the problem is wilth modem, or with the software (Voice Guide.) that anyparticular settings is to be made...

Any help will be appriciated...

 

Regards

Vivek Awasthi

Share this post


Link to post

Could you please post a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong.

 

(When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.)

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×